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Panix (Boston, NY)

Panix (Boston, NY)
Overall Rating: Product Rating: 3.5
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Great ISP, a little more expensive

Written: Jan 16 '00 (Updated Jan 16 '00)

Product Rating: Product Rating: 5.0
Pros: Great service, very helpful people

Cons: Somewhat expensive
geoffb's Full Review: Panix (Boston, NY)
I've been using Panix as my ISP for a couple of years, and the extra cost has been worth it!
My 56K dial-up is $32.50 per month. The customer service is fantastic! I've never gotten a busy signal, rarely get cut off (even though I often leave my Mac connected for many hours at a time). They answer their phone and their e-mail without delay, and are great at answering questions about set-up, problems, etc. (for Mac or PC).
They also have a system of posting or, if you want, e-mailing updates whenever there's any problem with any part of the network, and then keep you up to date on exactly what, if any, effects you can expect, what's being done to fix any problem, and when you expect it to be done. But, I don't think I've even experienced any problems of any significance anyway.
My only complaint: no residential aDSL.



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Yes

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Epinions.com ID:
geoffb
Location: New York, NY
Reviews written: 25
Trusted by: 21 members

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