Buying a Computer for Dummies...um, that would be me!
Written: Sep 23 '00 (Updated Sep 23 '00)
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Pros: Great service from the company, great computer
Cons: None so far
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| SHeineman's Full Review: Dell Dimension L667 |
When I looked for a new computer to replace my old Compaq laptop a few months ago, I decided that I wanted a desktop instead and narrowed my decision down to Dell and Gateway. I'd heard a lot of good things about both companies, and I'd had some problems dealing with at least one of the big computer sellers in my area, so I was looking for good customer service. Other than that, I had no clue what to choose. A computer junkie friend and her computer junkie husband both recommended I choose the Dell. I didn't want to spend an outrageous amount of money on my new computer, but I wanted to get the best value for my money. They suggested that I would probably be more pleased with the quality of the Dell over the Gateway. They rambled on about the Pentium III processor being superior to some other kind. I had no idea what they were talking about, but that decided it for me.
To order, I went to Dell's website, www.dell.com. The site was very easy to navigate and helped me make the decision that I wanted. I got my order placed very quickly and easily. I was also able to go through ebates.com and get a 1% rebate. That's a very small amount compared to the cost of the computer, but, it's extra money! Shipping was about $100.
A day after I placed my order at the site, a Dell representative called me. There was some problem with the amount of memory I had chosen, and she recommended I upgrade a bit. At first, I thought that was just a ploy to get me to spend more money. But in the end, I decided that the extra small amount of money to increase the memory was worth it. I was pleased that they had caught that. She placed my corrected order, and I received my computer UPS in less than a week.
I was worried about the computer set up. I've never had to do that before...the people at the computer store have always done it! Setup was very simple. The instructions are printed very clearly in a large booklet. The cables and cords are color labelled to make it easy to connect properly. The booklet's instructions lead you step by step through the process of set up, from taking your components out of the styrofoam in the boxes to turning it on once you've got the cables all hooked up.
Excuse my computer ineptness over this next paragraph or 2. I'm trying. :) My Dell Dimension has a 667MHz Pentium III processor. I have 128 MB ram with a good sized harddrive (not sure of the # of gigabytes). It comes loaded with software, including Windows 98, Microsoft Office, and Norton Anti-Virus. Dell was running a promotion at the time of my order where I was able to upgrade my CD ROM drive to a DVD for free. My modem is a 56K. It comes with a manual that has instructions for use, as well as trouble shooting. I have a 3 year warranty. I was a bit concerned about the warranty, with not having a store to drag it off to. However, if I have any problems that Tech Support cannot fix, they will send someone out to fix it for me. My monitor is 15 inches. That is upgradable to 17 or 19 inches, but due to space limitations, the 15 inch was all I wanted.
I love how this computer performs. It boots up quickly. Programs load quickly. 667 MHz may not be fast for you computer experts, but I was working on a Compaq laptop with a 150MHz processor before, so this one flies to me! Since I hooked it up, I have had only 1 tiny problem, something strange with the monitor display. I called Dell service, and they helped me fix it very quickly.
I am very pleased with my Dell Dimension computer. I love its ease of use and its performance.
Recommended:
Yes
Amount Paid (US$): 1300. including shipping
Operating System: Windows
Processor: Intel Pentium III
Processor speed: 601-700
RAM: 128
Internal Storage: DVD
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SHeineman
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Member: Stacy
Location: Kentucky
Reviews written: 208
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