Gateway - NEVER again
Aug 06 '00
I sunk more than $4,000 into a Gateway top of the line desktop about two years ago, and believe me, never again.
I bought four new computers in the past three months for business and home and bought three different brands - none of them Gateway.
Despite their vaulted reputation for customer service, Gateway was a major headache, great disappointment and ultimately a computer that never worked right in the two years I had it.
After dozens of hours on tech support phone calls, after visits by multiple service techs to my home office, Gateway finally sent me a replacement for my new computer. It at least worked, but not reliably at any time during the two years I relied on it.
You'd think a top of the line computer from a company with a great reputation would be at least satisfactory. Not so.
Since then, I can recommend (so far) Micron, Hewlett Packard and Dell, all impressive models.
 |
|
|
|
|
|
|
Epinions.com ID:
MarkLandsbaum
|
|
Member: Mark Landsbaum
Location: Diamond Bar, CA
Reviews written: 4
Trusted by: 0 members
|
|
|
© 1999-2009 Shopping.com, Inc.