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What Should I Know About Gateway Desktops in General?

Used more than one Gateway computer? Had a memorable experience in dealing directly with the company? Share your insight about this manufacturer in general. How good is their service? The quality of their design and production? How reliable are they, and do they work hard to correct their mistakes?



Member advice on What Should I Know About Gateway Desktops in General? View all
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by pradadog
Jun 05 '07 Letters to Gateway
Don't ever buy one!!!... read full review
Helpful

by jbc6
Aug 22 '05 GATEWAY IS TERRIBLE
Gateway's slogan should be: Contempt for the customer!... read full review
Somewhat Helpful

by phungus
Jan 07 '05 A disturbing inside report on Gateway support
Don't bother calling their support unless you absolutely have to.... read full review
Helpful

by mike1956
Jan 07 '05 After 15 years as a loyal customer I'm through with Gateway
Do not by anything from Gateway, because they can not service the products in a timely fashion, and seem to care little for their customers. I'll try Dell.... read full review
Somewhat Helpful

by cons2004
Nov 10 '04 Very Poor Customer Service
Stay away! Do not buy unless you are a glutton for punishment!... read full review
Very Helpful

by baygirl49
Nov 09 '04 Gateway screws Customers
Only care about is getting you off the phone as soon as possible. Techs are outsourced so no way to follow the chain of command up to get satisfaction.... read full review
Helpful

by robpfaff
Sep 22 '04 Yes Gateway Sucks
Don't buy one.... read full review
Helpful

by jorge7388
Mar 09 '03 I seem to have had much better luck with the company than others.
They are well made, highly upgradeable, and backed by excellent technical support. I have found their reliability to be perfect. I highly recommend you to purchase their computers.... read full review
Helpful

by swabie24
Sep 10 '02 What a Nightmare
Buy a Dell! Read my review. ... read full review
Helpful

by mysticmat1
Aug 29 '02 I have had 5 great years with Gateway!
Gateway computers have been great for me! Great customer service, tech support, and low prices make the cow a winner in my book. ... read full review
Very Helpful

by HawgWyld
May 28 '02 Gateway sucks, and here's why
Horrible customer service makes this company just another firm manufacturing generic Windows boxes. Avoid the rascals.... read full review
Very Helpful

by lyoness913
May 24 '02 Gateway's Trade- In Policy
Trading in an old computer can be worthwhile, but be prepared for a disappointing resale value. In many cases, it's better to try and sell an old computer yourself.... read full review
Very Helpful

by lyoness913
May 20 '02 I Sold MANY Gateway Computers
Follow the points I make and choose which computer is best for YOU, whether it be Gateway or another company.... read full review
Very Helpful

by nnobrien
May 17 '02 Brand New Desktop Gateways, Product Support
Two Gateway Desktops in my experience are comparable to no-name computers I've bought in the past. I haven't experienced superior quality, but neither have I experienced inferior quality.... read full review
Helpful

by miklv
Apr 02 '02 Gateway is Awesome!!
Buy a Gateway; their tech support is second to none!!... read full review
Somewhat Helpful
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