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    Highest Rated Consumer Review by the Community

  • Keep up with the old high school gang

    Dec 6, 2000 by
    Rated a Very Helpful Review
    Pros: lots of features for free service, helps you keep in touch
    Cons: paid membership is high and not worth the price

    Summary: I joined shortly after I graduated from high school 5 years ago. You can join the site for free or you can opt for a paid membership, which I will explain later. I am a free member, so some of the features are not available to me, ... read more

  • 100% Pure Rip Off

    Feb 1, 2010 by
    Rated a Very Helpful Review
    Pros: Research for names to search out on 
    Cons: Over 600 complaints, credit card fraud, unauthorized charges, sale of credit card info. 

    Summary: I made the terrible mistake of signing up for a Gold Membership in Nov '09.  I very carefully read the agreement as I was signing up, and distinctly remember searching for the radio buttons or check boxes that would authorize automatic ... read more

  • is a scam/rip off! Law suit?

    Dec 18, 2009 by
    Rated a Helpful Review
    Pros: I can't think of any pros to their service.  Most profiles are never logged into.
    Cons: Everything is a con.  STAY AWAY!

    Summary: I'm looking to start a class action law suit against Classmates.comI never use this site, but signed up for a Gold membership to contact friends a couple of years ago, having used the site for free since 2003 or so.  They had my card on file ... read more

  • Crooks, Take funds without notice.

    Sep 30, 2009 by
    Rated a Very Helpful Review
    Pros: none
    Cons: Over Priced, and you have a hard time getting out of their trap.

    Summary:   On September 29,2009 I noticed a charge to my debit card from It was for the yearly gold membership. Problem was that I didn't authorize such a purchase. I had purchased a membership in 2008,and because of the economy decided to ... read more

  • Questionable marketing tactics, yet full refund given

    May 8, 2008 by
    Rated a Helpful Review
    Pros: Maybe get laid by some former classmate from high school.
    Cons: If you're young, just use Facebook.

    Summary: By know, everyone knows that Classmates missed out on the Web 2.0 revolution, and no one is to blame but the management of the organization. King-of-the-Hill in the late 1990s, Classmates is now struggling to find enough premium members to support their ... read more

  • Deceptive Billing

    Aug 25, 2006 by
    Rated a Very Helpful Review
    Pros: Great for Reunions
    Cons: Renewal without Warning or Authorization

    Summary: I was really surprised to find out I had signed up for the Automatic Renewal of my Gold Membership with as I NEVER do automatic renewals. I did not intend to continue my Gold Membership as it is not particularly useful. As I did not ... read more


    Dec 5, 2005 by
    Rated a Helpful Review
    Pros: none
    Cons: company is unethical and service provided is useless

    Summary: I have been caught with the same ethically bad business practice of not allowing the user to opt out of auto renewal in the initial sign up of, but that is not my only complaint. I signed up for a three-month membership (the shortest ... read more

  • Confusion

    Oct 5, 2005 by
    Rated a Very Helpful Review
    Pros: Great concept.
    Cons: Poorly executed.

    Summary: Classmates is a great concept, but there are many problems with their system as well as a general client understanding of how the system works. Classmates rolls out fixes that only cause new problems. They are continuously playing a game of catchup ... read more

  • Misleading Business Practices

    Jan 30, 2005 by
    Rated a Very Helpful Review
    Pros: None
    Cons: Misleading business practices and unsatisfactory customer service.

    Summary: I received two solicitation emails from within one week of signing up with them, even though I had opted out of any email subscriptions. When I signed up, I understood from their web site disclaimers that I might receive a "service" ... read more

  • Not worth the money

    Dec 5, 2003 by
    Rated a Very Helpful Review
    Pros: Getting info on classmates & meeting wonderful new people
    Cons: Violates it's own TOS & allows harassment & fraud to run ramped on their site

    Summary: Hi everyone - I'm the reunion planner for my class. I was a gold member for 2 years prior to that it was FREE for me to send emails etc. and was GREAT when people replied to me I had their email addresses. I didn't mind paying a small fee but they ... read more


    Feb 6, 2002 by
    Rated a Very Helpful Review
    Pros: Pros: Nice to see old friends are still around
    Cons: Cons: But how can you contact them?

    Summary: No longer 33 hours, but 48 hours have passed since the last email from, copied below, that my status as a "Gold member" has been "reinstated." It hasn't. The swindle-sentimental-former-students saga continues. I ... read more

  • remembering high school

    Apr 21, 2000 by
    Rated a Very Helpful Review
    Pros: good memories
    Cons: -

    Summary: Do you ever wonder what happened to that guy you kissed in the 10th grade behind the tennis courts? Or the really cute one that sat beside you in algebra? Well, this is the page for you. is a subscription web service that caters to ... read more

  • Okay, I am not sure if I love it or hate it!

    Feb 6, 2000 by
    Rated a Very Helpful Review
    Pros: You can look and see if your old classmates are registered
    Cons: To send them anything or find out more, you have to pay $25 and even after you pay it, you still can't send them e-mail, etc...

    Summary: Through my various surfings of the internet, I came across My first thoughts were that it was cool because now I can find some of my classmates from high school. Sure enough I did. I was think of writing to them, but when I clicked on ... read more

  • Express Customer Reviews

  • Lane-Not good

    Nov 5, 2011 by
    Rated Show
    Pros: NONE
    Cons: Sketchy business tactics, won't refund,useless.

    Summary: We used this network to coordinate an event in 2009. It was not easy to use and included a lot of wrong info (graduate years, even had female graduates listed in an all-male school) After the event, I cancelled the subscription, but apparently not well ... read more

  • Auto-renewed even when my account was set to MANUAL

    Aug 14, 2011 by
    Not rated yet
    Pros: none
    Cons: auto-renews even when account set to MANUAL, scam

    Summary: I've read some of these reviews from people who say they never do auto-renews, so were surprised when auto-renewed them.  I think most people blame themselves when this happens -- i.e., they think "I must have forgotten" or ... read more

  • Read the fine print!

    May 31, 2011 by
    Not rated yet
    Pros: When a company stands behind their customer service, they are to be commended.
    Cons:  Make sure you understand you will  be charged  another  when your membership expires. 

    Summary: I was automatically charged for another year the same day my membership was expiring.  I had not realized you will be charged when I signed up for this service.  I contacted member services and they agreed to handle my account in my ... read more

  • Scam--Beware!

    Jan 18, 2011 by
    Rated Show
    Pros: A few HS grads have used it to coordinate a reunion.
    Cons: has been sued for unethical business practices.  Best to avoid it.

    Summary: auto-renewed my Gold membership without authorization and charged my credit card $39.  (Their introductory price was $9.99).  Customer service gives only a glib explanation: that the auto-renewal is included somewhere in the ... read more

  • scam

    Nov 24, 2010 by
    Rated Show
    Pros: none
    Cons: I signed manual renewal and got automatic and they will not give a refund

    Summary: I joined for $9.95 last year and I changed my enrollment to manual right then. Guess what?  They charged my debit card anyway and I know it was set to manual because I printed the page out saying so. I want my $39 back/  This is wrong in so ... read more

  • Classmates is a shady rip off

    Oct 12, 2010 by
    Not rated yet
    Cons: ALL CON - go Facebook for FREE

    Summary: This company took $39.99 out of my pocket and CALLED ME to return it. Don't take no for an answer. Call every number and every executive personally. Email your states Attorney General. Act like your crazy. Heres my list of numbers - if they say no - ... read more

  • Ripoff

    Aug 23, 2010 by
    Not rated yet
    Pros: There are no pros, only cons as in convicts that they are
    Cons: Rip off artists no pros, only cons as in convicts that they are

    Summary: Beware consumers, when you signup for a trial subscription to Classmates they also fraudulently bill you for other charges for a subscription to MVQ Home Savings MallDo not use them! Beware they rip you ... read more

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