Classmates.com

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  • 100% Pure Rip Off

    Feb 01 '10
    Pros: Research for names to search out on www.facebook.com. 
    Cons: Over 600 complaints, credit card fraud, unauthorized charges, sale of credit card info. 

    Summary: I made the terrible mistake of signing up for a Gold Membership in Nov '09.  I very carefully read the agreement as I was signing up, and distinctly remember searching for the radio buttons or check boxes that would authorize automatic ... read more

  • Classmates.com is a scam/rip off! Law suit?

    Dec 18 '09
    Pros: I can't think of any pros to their service.  Most profiles are never logged into.
    Cons: Everything is a con.  STAY AWAY!

    Summary: I'm looking to start a class action law suit against Classmates.comI never use this site, but signed up for a Gold membership to contact friends a couple of years ago, having used the site for free since 2003 or so.  They had my card on file ... read more

  • Crooks, Take funds without notice.

    Sep 30 '09
    Pros: none
    Cons: Over Priced, and you have a hard time getting out of their trap.

    Summary:   On September 29,2009 I noticed a charge to my debit card from classmates.com. It was for the yearly gold membership. Problem was that I didn't authorize such a purchase. I had purchased a membership in 2008,and because of the economy decided to ... read more

  • Questionable marketing tactics, yet full refund given

    May 08 '08
    Pros: Maybe get laid by some former classmate from high school.
    Cons: If you're young, just use Facebook.

    Summary: By know, everyone knows that Classmates missed out on the Web 2.0 revolution, and no one is to blame but the management of the organization. King-of-the-Hill in the late 1990s, Classmates is now struggling to find enough premium members to support their ... read more

  • Deceptive Billing

    Aug 25 '06
    Pros: Great for Reunions
    Cons: Renewal without Warning or Authorization

    Summary: I was really surprised to find out I had signed up for the Automatic Renewal of my Gold Membership with Classmates.com as I NEVER do automatic renewals. I did not intend to continue my Gold Membership as it is not particularly useful. As I did not ... read more

  • BEWARE SCAM

    Dec 05 '05
    Pros: none
    Cons: company is unethical and service provided is useless

    Summary: I have been caught with the same ethically bad business practice of not allowing the user to opt out of auto renewal in the initial sign up of classmates.com, but that is not my only complaint. I signed up for a three-month membership (the shortest ... read more

  • Confusion

    Oct 05 '05
    Pros: Great concept.
    Cons: Poorly executed.

    Summary: Classmates is a great concept, but there are many problems with their system as well as a general client understanding of how the system works. Classmates rolls out fixes that only cause new problems. They are continuously playing a game of catchup ... read more

  • Misleading Business Practices

    Jan 30 '05
    Pros: None
    Cons: Misleading business practices and unsatisfactory customer service.

    Summary: I received two solicitation emails from Classmates.com within one week of signing up with them, even though I had opted out of any email subscriptions. When I signed up, I understood from their web site disclaimers that I might receive a "service" ... read more

  • Not worth the money

    Dec 05 '03
    Pros: Getting info on classmates & meeting wonderful new people
    Cons: Violates it's own TOS & allows harassment & fraud to run ramped on their site

    Summary: Hi everyone - I'm the reunion planner for my class. I was a gold member for 2 years prior to that it was FREE for me to send emails etc. and was GREAT when people replied to me I had their email addresses. I didn't mind paying a small fee but they ... read more

  • Classmates.com UPDATE 2, UPDATE 1, ORIGINAL

    Feb 06 '02
    Pros: Pros: Nice to see old friends are still around
    Cons: Cons: But how can you contact them?

    Summary: No longer 33 hours, but 48 hours have passed since the last email from Classmates.com, copied below, that my status as a "Gold member" has been "reinstated." It hasn't. The Classmates.com swindle-sentimental-former-students saga continues. I ... read more

  • Keep up with the old high school gang

    Dec 06 '00
    Pros: lots of features for free service, helps you keep in touch
    Cons: paid membership is high and not worth the price

    Summary: I joined Classmates.com shortly after I graduated from high school 5 years ago. You can join the site for free or you can opt for a paid membership, which I will explain later. I am a free member, so some of the features are not available to me, ... read more

  • remembering high school

    Apr 21 '00
    Pros: good memories
    Cons: -

    Summary: Do you ever wonder what happened to that guy you kissed in the 10th grade behind the tennis courts? Or the really cute one that sat beside you in algebra? Well, this is the page for you. Classmates.com is a subscription web service that caters to ... read more

  • Okay, I am not sure if I love it or hate it!

    Feb 06 '00
    Pros: You can look and see if your old classmates are registered
    Cons: To send them anything or find out more, you have to pay $25 and even after you pay it, you still can't send them e-mail, etc...

    Summary: Through my various surfings of the internet, I came across Classmates.com. My first thoughts were that it was cool because now I can find some of my classmates from high school. Sure enough I did. I was think of writing to them, but when I clicked on ... read more

  • Express Reviews
  • Classmates.com/Memory Lane-Not good

    Nov 05 '11
    Pros: NONE
    Cons: Sketchy business tactics, won't refund,useless.

    Summary: We used this network to coordinate an event in 2009. It was not easy to use and included a lot of wrong info (graduate years, even had female graduates listed in an all-male school) After the event, I cancelled the subscription, but apparently not well

  • Auto-renewed even when my account was set to MANUAL

    Aug 14 '11
    Pros: none
    Cons: auto-renews even when account set to MANUAL, scam

    Summary: I've read some of these reviews from people who say they never do auto-renews, so were surprised when classmates.com auto-renewed them.  I think most people blame themselves when this happens -- i.e., they think "I must have forgotten" or

  • Read the fine print!

    May 31 '11
    Pros: When a company stands behind their customer service, they are to be commended.
    Cons:  Make sure you understand you will  be charged  another  when your membership expires. 

    Summary: I was automatically charged for another year the same day my membership was expiring.  I had not realized you will be charged when I signed up for this service.  I contacted member services and they agreed to handle my account in my

  • Classmates.com Scam--Beware!

    Jan 18 '11
    Pros: A few HS grads have used it to coordinate a reunion.
    Cons: Classmates.com has been sued for unethical business practices.  Best to avoid it.

    Summary: Classmates.com auto-renewed my Gold membership without authorization and charged my credit card $39.  (Their introductory price was $9.99).  Customer service gives only a glib explanation: that the auto-renewal is included somewhere in the

  • classmates.com scam

    Nov 24 '10
    Pros: none
    Cons: I signed manual renewal and got automatic and they will not give a refund

    Summary: I joined for $9.95 last year and I changed my enrollment to manual right then. Guess what?  They charged my debit card anyway and I know it was set to manual because I printed the page out saying so. I want my $39 back/  This is wrong in so

  • Classmates is a shady rip off

    Oct 12 '10
    Pros: SCAM_SCAM_SCAM
    Cons: ALL CON - go Facebook for FREE

    Summary: This company took $39.99 out of my pocket and CALLED ME to return it. Don't take no for an answer. Call every number and every executive personally. Email your states Attorney General. Act like your crazy. Heres my list of numbers - if they say no -

  • Classmates.com Ripoff

    Aug 23 '10
    Pros: There are no pros, only cons as in convicts that they are
    Cons: Rip off artists no pros, only cons as in convicts that they are

    Summary: Beware consumers, when you signup for a trial subscription to Classmates they also fraudulently bill you for other charges for a subscription to MVQ Home Savings MallDo not use them! Beware they rip you

  • Classmates.com

    Jun 29 '10
    Pros: See an old friends photo but can't talk until you pay.
    Cons: They have "auto renew" set as their default and they don't notify you by email.

    Summary: I did and was charged without my authorization.  Yes, I should have read all the "rules".  Instead of being able to "opt" to remain a member and "choose" to have a regular amount deducted from my account, they have "auto-renewal" as their

  • Hidden rip off, poor communication

    Jun 17 '10
    Pros: Was a good concept before Facebook took over there niche.
    Cons: Default auto renewal hits your card, even if you try to quit.  Check out Facebook.com

    Summary: Thought this would be a good idea. Bought into Gold level membership thinking all those "people looking for me" would connect. None ever did. A job and email address change coupled with very poor web site access for help, led me to not be aqble

  • Classmates.com is a scam (essentially) although technically within the law.

    Jun 03 '10
    Pros: Great concept as a general concept.
    Cons: Over priced and deceptive business practices.

    There are NO REFUNDS, EVER, due to TOS.

    Summary: BUYER BEWARE, deceptive business model!They use a very deceptive, yet totally legal business model.  They stay just "within the letter of the law"!They sucker you into creating a profile with the mistaken impression that you can then

  • Classmate Customer svc. sucks!

    Jan 19 '10
    Pros: Found a few friends
    Cons: Customer service sucks. If you need it, it doesn't exist.

    Summary: I have been a free member for years, found some friends over the years. This summer I got a gold membership, it is not worth the money. I've tried to cancel but the system won't accept my password and after days of trying to have it reset and contacting

  • sneaky

    Nov 04 '09
    Pros: not much
    Cons: all of this and more can be done on Facebook for free.

    Summary: watch out, they'll automatically renew your gold membership unless you specifically opt out.  the service wasn't worth paying for once, much less

  • underhanded tactics of classmates.com

    Jul 31 '09
    Pros: I only signed up for the minimum.
    Cons: I signed up for the minimum.

    Summary: Don't do it. Don't join this site. This company is underhanded and deliberately vague.  They don't tell you who is really a member or not.  When you sign up they automatically put you on recurring payment without asking or telling you. They try

  • Just say no to Auto-Renew

    Jun 19 '09
    Pros: None
    Cons: Auto-renew tactic is a scam.

    Summary: Classmates.com uses their auto-renew policy liberally.  I signed up for a  3 month membership to work on a high school reunion, and I am still being charged 10 months later.  I'm sure I'm like many, and didn't notice the charge of $15 a

  • Not a very Good Site or Service

    Jan 21 '09
    Pros: There are very few "cons' for me in this experience.
    Cons: DO NOT sign up with these guys without careful research

    Summary: Not very helpful in finding anyone.  Very difficult to contact them as they do not respond to e-mails.  Resetting a passwrod is hopeless. Just try to get out of your Gold membership.  Good luck.  If you "Unsusbscribe" it

  • Classmates.com---auto renewal scam

    May 20 '08
    Pros: I did find one person from my early school days.
    Cons: ---could not find how to remove school from site ---the way auto renewal is done

    Summary: Shame on me for not reading the fine print well enough when I did the classmates gold program last year. The reason that I call this a scam is that when the credit charge showed up and I called the company's number, I was directed to a message telling

  • CLASSMATES HAS POOR SECURITY!

    Feb 04 '08
    Pros: Not a good site!The same people control the blogs over and over.No fresh members.
    Cons: Same people reply to posts over and over! Boards are controlled by same people.

    Summary: When I reported an obscene photo to Classmates that person retaliated by posting obscene photos and comments about me in Classmates Groups that I belong to.How someone can do this shows a complete lack of security on Classmates Site. I didn't think

  • Auto-Renewal SCAM

    Apr 26 '07
    Pros: None really
    Cons: Expensive, deceptive, minimum content, just a list of names

    Summary: As others have noted, when registering for a paid membership to classmates.com the only indication that they plan to auto-renew the membership is buried in the Terms and Conditions. There is no overt notification. Thousands of users have been fleeced by

  • Buyer Beware! These people are criminals !

    Dec 11 '06
    Pros: NONE ! BAD EXPERIENCE ! BUYER BEWARE !
    Cons: NONE ! BAD EXPERIENCE ! BUYER BEWARE !

    Summary: Signed up as a Gold Member and quickly learned that Classmates is thoroughly disorganized. They will quickly and efficiently process your credit card payment and then you will discover that the service is deplorable and when you attempt to communicate

  • Not worth the small cost

    May 22 '06
    Pros: Some of my old friends were there.
    Cons: Very cluttered and messy, unpleasant to navigate. Not worth the small fee.

    Summary: I signed on to classmates.com, after putting it off for a very long time. The price is fine, and yes, there were the names of old friends I hadn't seen in years. However, the site is extremely cluttered and difficult to navigate. I build and manage web

  • gold member bait & switch

    Nov 01 '05
    Pros: pros for the OLDER version of Classmates
    Cons: Cons for today's classmates version

    Summary: although I don't agree with vehemency, I do fall into the category of someone being unable to use the gold member arrangement, though I've paid for it. No page shows up with a login to tell the computer my new reg. number is 457211611. That is what

  • CLASSMATES HAS NO INTEGRITY WHATSOEVER

    Oct 14 '05
    Pros: Slight potential, that's all it has. For anything else, you must pay a fee.
    Cons: Cons? Just about everything because you can't DO anything unless you pay and pay.

    Summary: Classmates erroneously charged my credit card TWICE, 6 months apart from each other and I had to battle with them to get a refund. They denied the charges. I had to get my bank after them before they refunded my money. This, months AFTER I

  • Classmates - Beware

    Sep 11 '05
    Pros: Can meet old school friends
    Cons: Be careful about the auto renewal. You can disable this feature in your account settings.

    Summary: Classmates is a great way to meet old school friends. But, there is a catch that you need to be aware of. It's called "Automatic Renewal" I was a member of Classmates. I received an email saying that my credit card had been automatically charged

  • Thieves at classmates.com

    Jul 27 '05
    Pros: Classmates.com are a bunch of thieves,including members
    Cons: Classmates.com are a bunch of thieves, including members.

    Summary: The thieves at classmates.com never showed me anything about autorenewal, so the ONE year at $39 is for only One year, not the TWO additional years they stole from my MasterCard account. Classmates never responded to any of my emails- about 50, except

  • they are a scam

    Jul 18 '05
    Pros: none
    Cons: they suck

    Summary: I signed up with classmates.com last year and they started charging me a monthly fee for some travel service that I never heard of. I'm positive I didn't sign up for any sort of travel service when I set up my account. I never purchase stuff like that.

  • Scam: Unauthorized Auto Renewal of Premium Memberships!!!

    May 31 '05
    Pros: Nice way to find people
    Cons: Scam!! They set membership to autorenewal; then won't refund!!

    Summary: BEWARE!! Classmates will rip you off by "auto renewing" your premium membership WITHOUT your consent. You have to go into the user control panel to set your account to MANUAL renewal to override this!!! They actually get you to "legally consent" to

  • Free trials- Beware.

    Apr 28 '05
    Pros: Connect with old classmates, reunions, etc. Let others get a hold of you.
    Cons: POOR Customer service, email only through their site, Expensive costs, not very good value.

    Summary: This is supposed to be my 10 year reunion, and so I considered getting a membership to find out whats going on with my school. I was given a 7 day free membership, of which TODAY was the expiration date. I figured I had today to cancel, but they

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