Network Solutions.com

Network Solutions.com

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    Highest Rated Consumer Review by the Community

  • Thank goodness they're not a monopoly any more...

    Oct 6, 2000 by
    Rated a Very Helpful Review
    Pros: You're not forced to use them any more!
    Cons: Their service has always been terrible.

    Summary: It used to be that Network Solutions had a monopoly on domain name registrations. This derived from a U.S. government contract their predecessor company had before the Internet reached the degree of commercialism it now has; originally they were merely ... read more

  • Welcome NSI; welcome to prolonged and extreme anguish

    Apr 23, 2008 by
    Rated a Helpful Review
    Pros: If you have a SERIOUSLY WARPED sense of humour, their ineptitude will make you chuckle.
    Cons: 15 words! I need atleast 15 pages...THEY CYNICALLY STEAL YOUR DOMAIN NAMES.

    Summary: BEWARE - JUST BY DOING A DOMAIN AVAILABILITY SEARCH ON THEIR SITE, THEY BUY UP THE DOMAIN AND YOU WILL NOT BE ABLE TO REGISTER IT THROUGH ANY OTHER PROVIDER. THEY ARE MONOPOLISING CROOKS!! However, they will release the domain name after 4 days. ... read more

  • 2 hour wait on customer service

    Mar 3, 2008 by
    Rated a Very Helpful Review
    Pros: none
    Cons: customer service from hell

    Summary: background: I have a rather simple asp site with a MS Access DB. Some of my pages seemed rather slow when they hadn't been served up in a while. This usually means the application pool timeout is too short. here's what happened when I called ... read more

  • Network Solutions Hijacks Domain Names

    Feb 5, 2008 by
    Rated a Helpful Review
    Pros: NONE THANK GOD I DIDN'T PURCHASE ANYTHING FROM THEM
    Cons: USER BEWARE. The hijack your domain name without your knowledge.

    Summary: Network Solutions uses dishonest tactics to hijack your domain name from you if you use their website to do a domain name search. I Googled domain search and clicked on the first name on the list to perform a domain name search. I found out later ... read more

  • Rock Bottom

    Sep 1, 2007 by
    Rated a Very Helpful Review
    Pros: Glitzy website?
    Cons: Unreliable, nobody has a clue how to fix anything, basic mickey-mouse service level offerings.

    Summary: I've been a customer of Network Solutions on and off, directly and indirectly, for over 20 years. How far they've dropped! They've got a pile of super easy to set up plans for people brand new to the net -- and nothing else of interest to anyone who ... read more

  • LAME, LAME, LAME CUSTOMER SERVICE and policies

    Jul 20, 2004 by
    Rated a Very Helpful Review
    Pros: Easy access to URL information
    Cons: Another nightmare, customer-ignoring organization that only exists to make a buck.

    Summary: I only write this review after 3 attempts to get resolution from Network Solutions' customer service- and I repeated warnings twice to fix this or I would post on multiple websites about their inaction. So, this is in different forms on both Amazon ... read more

  • Avoid NSI: A personal Crusade

    Jan 31, 2003 by
    Rated a Very Helpful Review
    Pros: HAHAHAHAHAHAHAHAHAHAHAH!!!!!!!
    Cons: Not enough space here. See my review.

    Summary: 1st things 1st: A single "HIDDEN" unhelpful rating on these negative NSI epinions tends to show up directly after posting. Here's a hint to the hidden rater...no one's buying it I joined epinions quite some time ago and my focus ... read more

  • email Woes

    Jan 21, 2003 by
    Rated a Very Helpful Review
    Pros: There are many more alternatives available
    Cons: Since being acquired by Verisign, reliability and responsiveness to problems have plummeted

    Summary: Network Solutions has become increasingly unreliable. When I first started using them to host my personal domain and email, I was quite pleased with the reliability and service when I had questions or problems (which were quite rare). However, since ... read more

  • Support Downfalls

    Oct 7, 2002 by
    Rated a Helpful Review
    Pros: None whatsoever!
    Cons: Poor customer relations

    Summary: In my recent encounter with Network Solutions, I discovered that they do not treat their clients as individuals. My request was to change a contact of record and change address and it turned into a 4 month journey to nowhere. It took 15 phone calls (14 ... read more

  • RUN FOR YOUR LIFE !

    Mar 1, 2002 by
    Rated a Helpful Review
    Pros: NONE!
    Cons: IF YOU WANT TO MAKE CHANGES, TAKE OUT THE ASPIRIN, AND PREPARE FOR A MIGRAIN!

    Summary: It is more expensive and they make it nearly impossible to change ANYTHING. Even the simplest things which should be automated are hard to change. To make changes they have an e-mail based 'automated'(only in theory) system that always fails. You then ... read more

  • Hijacked Domain Name

    Feb 26, 2002 by
    Rated a Helpful Review
    Pros: none
    Cons: Thinks they are still a monopoly.

    Summary: NSI allowed one of my domain names to be hijacked and it took 3 months to get it back. My name was supposed to be protected by password/crypt. I got the email telling me someone was trying to hijack without authorization and they allowed it anyway. I ... read more

  • Issue Can't touch it.

    Feb 3, 2002 by
    Rated a Helpful Review
    Pros: It is possible sign up new account and they have no problem taking your money.
    Cons: Death to your name servers.

    Summary: I have all the problems that others have had with Network Solutions. Mostly the issues hover around communication. The one dilemma that canned Network Solutions with me was the inability to be able to manage my name servers. After 3 months they still ... read more

  • Stay far far away from this company

    Jan 13, 2002 by
    Rated a Helpful Review
    Pros: Absolutely none
    Cons: Slow service, unresponsive service, support personnel who know nothing

    Summary: Unfortunately, while their monopoly of domain registration is gone, their dominance is still there. You may be one of the unfortunate who deals with this company without choice - or because the company you registered with was purchased by Domain ... read more

  • NSI = Not So Ideal

    Dec 7, 2001 by
    Rated a Very Helpful Review
    Pros: Hmmm... they sometimes get it right
    Cons: Waste of valuable time and resources

    Summary: I've been using the services of Network Solutions (recently taken over by VeriSign who has done very little if anything to solve the previous problems) for a year now with the company I work for since we have at least 400 domains (not an exaggeration, ... read more

  • Never Again

    Nov 27, 2001 by
    Rated a Helpful Review
    Pros: None
    Cons: Unfriendly, no customer support, expensive and unreliable.

    Summary: Unfortunately I was a good customer with them for the last 5 years and registered more than 30 domains with them. I really never had a problem, but since Verisign took over - OH MY GOD! Two of my domains just got disconnected without even ... read more

  • I Can't Believe They're Still In Business!

    Nov 18, 2001 by
    Rated a Very Helpful Review
    Pros: still looking for one
    Cons: poor customer service, expensive registry fees

    Summary: Network Solutions in it's heyday used to hold the monopoly on domain registrations. They would charge you $70.00 for 2 years worth of owning the domain name of your choice. So you had better pick your name carefully or you're out some big bucks. Plus ... read more

  • Wow, what a nightmare!

    Sep 24, 2001 by
    Rated a Helpful Review
    Pros: Um...not one!
    Cons: Just about everything!

    Summary: I just can not believe a company with service like this is still around. They used to be pretty much a monopoly and maybe people are scared to try someone new. Let me tell you, it doesn't have to be this difficult! This is probably more of a rant than ... read more

  • God help you if you need changes to your info

    Sep 5, 2001 by
    Rated a Very Helpful Review
    Pros: None that I can think of
    Cons: Terrible tech support, even worse when you really need some basic information changed

    Summary: Odd as it may sound, I was rather happy to see I am not the only customer of Network Solutions that had such a terrible experience, so I don't feel so left out! Now I know that I've simply joined the countless of unhappy customers of this so-called ... read more

  • TERRIBLE-STAY AWAY FROM THIS COMPANY!!

    Aug 7, 2001 by
    Rated a Helpful Review
    Pros: Absolutely NONE - Even the Better Business Bureau has records of their terrible practices.
    Cons: Do NOT do business with this company - save your time and money.

    Summary: They do not issue refunds, they misrepresent their products and WILL NOT respond to ANY concern in a timely fashion. An absolute nightmare. Their protocol is to NOT serve customers - no joke, I found out the hard way and am out $270. The CSRs are polite, ... read more

  • NSI will hold your domain hostage

    Jul 20, 2001 by
    Rated a Very Helpful Review
    Pros: absolutely none
    Cons: horrible customer disservice, overpriced, will take your domain hostage and not let go

    Summary: Network Solutions is now employing new and innovative ways... to hold your domain hostage. Many of us discovered there are better registrars who will renew domains originally registered with NSI at 1/3 of the price and include great features ... read more

  • These guys suck

    Jul 1, 2001 by
    Rated a Helpful Review
    Pros: You gotta be kidding
    Cons: Everything

    Summary: As with all the other opinions for network solutions on this site, I am in total agreement with them. These guys suck! Basically there is no customer support, I was put on hold for over 1 hour until I hung up. When I finally did get a hold of someone ... read more

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