Highest Rated Review by the Community
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Nov 06 '00
Pros: Free Easy To Use Features
Cons: Not Every Area Has A Local Number Yet
Summary: I started using Onebox because of the problems that I have with my Juno account. When I upgraded to the latest version of Juno I started having problems with my address book. Every time I log off I lose all my addresses. This is a pain as you can ... read more
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Feb 09 '05
Pros: Great phone service.
Really fast for faxes, emails and voicemails.
Tons of features, easy.
Cons: Web site access to emails can sometimes be too slow.
Summary: I recently decided to give Onebox another chance. I was a user in back in 2000 when it was free, and enjoyed the service a great deal. When it was purchased in 2001 by Call Sciences, it changed to a paid-only service, and the service went down hill, and ... read more
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Dec 12 '02
Pros: Used to be good.. now, NONE
Cons: Nonexistent customer service, terrible interface
Summary: When I first signed on with Onebox, I sang its praises to everyone. It was a free service, and it was fantastic! Support was speedy, the interface was quick and simple, service was reliable, features were more than sufficient. Then they were bought by ... read more
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Nov 04 '02
Pros: It was a good concept,unfortunately they don't get the concept of "service".
Cons: First I was scammed, then I was ignored. Not appropriate behavior for an Internet "service".
Summary: When Onebox went over to pay service, they accidentally charged me twice. After trying unsuccessfully to contact them by e-mail, fax and phone for a month, I asked my VISA company to straighten out the matter for me, which they did, and the money was ... read more
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Oct 31 '02
Pros: unified messenging
Cons: Very bad customer service, no longer free, new software versions implemented without much notice
Summary: Unified Messenging
A couple years ago, I found out about Onebox through the Ziff-Davis web site. Onebox seemed like a dream come true - a web-based email service that also received voice mail and in-bound faxes. With a free toll-free number, ... read more
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Oct 09 '02
Pros: None
Cons: Many, Many, Many
Summary: There was a point in time when Onebox was an excellent service, as is evident from the reviews (older in date) posted on this site. However, Onebox has gone into the dumpster. Here's my story:
In April 2002 I purchased a year long ... read more
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Oct 08 '02
Pros: ABSOLUTELY NOTHING POSITIVE !!!!
Cons: EVERYTHING IMAGINEABLE NEGATIVE !!!
Summary: OneBox WAS a Great service until the Spring of 2002 when Call Sciences (callsciences.com) took over the service (AS EVIDENT IN ONLY OLDER REVIEWS ON THIS SITE BEING POSITIVE IN NATURE)
I didn't expect OneBox to be Free forever so the $9.95 per ... read more
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Sep 30 '02
Pros: Not many any more
Cons: Slow, poor customer service, bad UI
Summary: I have been a user of Onebox.com's email service since 7/15/99. Up until about 3 weeks ago I had been extremely happy with Onebox's service. I even paid the $24.95 for a one year subscription to their email only service. It used to be fast, simple, ... read more
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Sep 26 '02
Pros: Nothing better than Yahoo
Cons: New interface and options are terrible. Completely inferior to the previous version
Summary: I don't know who was smoking what over at Onebox, but following their switch to a paid service, they completely changed the interface and options. The interface is supposed to rival Yahoo with interactivity, and fails miserably. The options have been ... read more
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Sep 11 '02
Pros: Not yet shown to cause cancer.
Cons: Terribly implemented "upgrade"
Summary: I've been using Onebox for well over a year-- I was one of the early "free" users, and decided to hang on when they went to paid model.
I did this out of loyalty for getting something free all those months and, I'll admit, also because of the ... read more
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Mar 29 '02
Pros: Offers email, internet fax, voicemail.
Cons: They are going from free to pay service
Summary: I just received word that onebox is now going from a free email service to a pay-for service, so I had to post my comments on it here. But I'll play fair and describe the service objectively.
Service Features:
- 10 MB account
... read more
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Jul 24 '01
Pros: Free, listen and reply to emails, handles voicemails and faxes, reliable
Cons: Local numbers not all areas, limited 3meg storage
Summary: I have been using the free OneBox.com service since October, 2000. So far, very pleased with the service. Was looking for a service could listen to my email by phone without a lot of cost. Have my Earthlink account text page me on my cell phone when I ... read more
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Apr 11 '01
Pros: The best all in one service for Macintosh users.
Cons: Extension number has to be punched in for people sending faxes to you.
Summary: Where do I begin? I've looked at other services like efax, and J2 and One Box seems to be the most efficient user-friendly services there is.
What they offer:
Free email, fax and voice mail services.
They gave me a local phone ... read more
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Mar 01 '01
Pros: Vital fax and voicemail services in one number.
Cons: No longer offering accounts without a 4-digit extension; no phone support.
Summary: Onebox was a great product when I got it. I opted for the Onebox Plus, which is the basic voicemail, e-mail and fax but with your own phone number and not a central number and a 4-digit extension. The service worked perfectly, so I had all my phones ... read more
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Feb 26 '01
Pros: Fastest tech support EVER, free, easy & simple
Cons: Extension, no forward or private #, WOULD NOT print fax
Summary: I tried & the tech support people tried but the faxes wouldn't print or save properly. Finally one save option worked, but inverted the image, so I must save, open in another program offline and invert and print. TRY AGAIN!
Had the fastest & ... read more
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Feb 25 '01
Pros: reliable, generally easy to use.
Cons: switching to pay service for all functions.
Summary: ------------- Updated -------------
After over a year of free services...
Onebox is switching to a paid service next month.
the email i got this afternoon (16.march.2002):
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... read more
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