Highest Rated Review by the Community
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Feb 28 '03
Pros: Great Price and Service!
Cons: None
Summary: Unlimited Internet access for a 56K modem for only $8.95 a month with four free mailboxes.
Payments
Highstream offers four ways to make payments, the first is paying $8.95 each month and a first time setup fee of $5.99.
... read more
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Dec 18 '06
Pros: Cheap mo
Cons: Bad service, poor software, couldn't be ruder if they tried!
Summary: I signed up with Highstream because of being on a limited income and they were cheap. If found the connection software to be full of bugs. When I finally decided to go with another provider,I called them and canceled and two days later they still charged ... read more
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Oct 22 '05
Pros: Cheap
Cons: Gets to be slow after the first few months and slower after that.
Summary: UPDATE: Highstream is no longer an isp server for dialup as of 6/07. I stayed with them for so long because they were the cheapest I could find and eventually they improved on speed and service. Now they passed customers off to PeoplePC. I have ... read more
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Dec 15 '04
Pros: dial up access good
software installs perfectly IF user spots instruction errors in advance
Cons: false DVD offer
faulty software installation instructions
Summary: Software installation: excellent, if user is aware of potential conflicts and takes care of them in advance. I noticed that instructions to new user did not mention some critical conflicts that would have stopped setup. Dial up performance: good. From ... read more
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Jun 29 '04
Pros: HighStream is inexpensive. E-mail Works well with OLE. It's fast during initial discount trial.
Cons: "Acceleration " OFTEN fails, then no pages open. E-Mails to "support " are rarely answered.
Summary: Don't get me wrong -- low cost accelerated dial-up is GOOD.... VERY good. Before I tried HighStream, many web pages, including my Hotmail in-box, often took 3-5 minutes to load and often "timed out". This ocurred with various dial-up ISP's, ... read more
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Apr 27 '04
Pros: Fast connections, v92, best accelerator
Cons: Misrepresentation; sharp business practices
Summary: Some people can't believe that highstream advertises as unlimited but shuts down users WITHOUT NOTICE if they exceed an unadvertised limit of ten hours per day. The excuse they use is that the rules don't allow a dedicated connection, but the rules ... read more
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Mar 25 '04
Pros: Price, reliability
Cons: None yet
Summary: I had gone the route of the "top 2" (AOL and Earthlink) for the better part of my internet experience. They both have nice features, but after all was said and done, they are, after all, a way to get on the internet. I decided to look for a less ... read more
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Jan 21 '04
Pros: Low cost, but there are better services out there for the same cost.
Cons: Questionable email reliability. Lousy technical support. Lousy customer support. Slow speed.
Summary: After having Highstream service for a couple of months, I noticed that I wasn't receiving emails from certain people. I called technical support, and was told that while they didn't know what the problem was, it might be that the people sending me emails ... read more
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Nov 25 '03
Pros: *Value
*Virus checked email
*spam filter
*free technical support
Cons: *Virus checking service is too harsh
*Technical support line queue's
Summary: I am an international user of Highstream, and i use it from the UK. The service is great value, and the technical support is free by telephone and email. The only thing that put me off was when phoning for technical support, sometimes your in a queue for ... read more
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Aug 06 '03
Pros: When it did work it seemed very quick
Cons: Poor Service, Rude Employees, No Integrity
Summary: I subscribed to high stream and was unable to download it from the internet. I called them and they ... read more
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Jun 13 '03
Pros: Cheap.
Cons: Limited hours daily. Disconnects with 5 minutes inactivity. Also at 5 hours.
Summary: I signed up for a trial account. It converts automatically to a regular account if not canceled. The ... read more
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May 14 '03
Pros: Price for internet service
Cons: Poor internet service in the Seattle area. Lot's of disconnects. Poor technical support.
Summary: As a long time internet developer, I have tested many different internet service providers in the Seattle area. Highstream.net ranked as the worst that I have ever seen. They consistantly have problems with e-mail access. Maintaining a connection for ... read more
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Mar 05 '03
Pros: No Ads. Stable first rate service. Very inexpensive.
Cons: No pop-up blocking (Now an option for $1 per month). No web page offering.
Summary: I received the ubiquitous CD ROM in the mail today from Earthlink. It proclaimed "45 DAYS FREE” in big black print. In a tiny, tiny footnote, it added “$21.95 per month thereafter.” I am now paying $8.95 per month for, as far as I could ... read more
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Feb 11 '03
Pros: Fast, easy, reliable connections
Cons: Short allowable inactivity time
Summary: I have a great local ISP with a good price, and was not looking to change. But, as I was planning a trip, I wanted Internet access while traveling. I tried the one-month trial of HighStream. I have used it for 3 weeks or so, and I am totally ... read more
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Feb 05 '03
Pros: Inexpensive $8.95 a month. More Nationwide dialups than Earthlink!
Cons: 150 Hrs a month limit, Auto disconnect after 5 hours, only 2 email addresses
Summary: I was VERY surprised to read several negative reviews on Highstream at Epinions.com.
I have been an internet junkie for 10 years now and have used many ISP's and while Highstream is not the best overall, it is by far the best value. They have ... read more
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