KIH Online (KY)

Pros: Widest coverage of any local ISP
Cons: Poor service, poor tech support.

When I first moved to Mount Sterling, KY, I wanted Internet access. Everybody said KIH was the company. The only company. So I set up an account.

It took about 2 days to get it set up. While not the blazing quick setup I had experienced from...

Pros: local to lots of KY...and nothing else
Cons: price, service, speed...ok, everything...

I have been w/ KIH ever since they did their big ad about being local in all of KY...which was wrong. They weren't in all cities yet, but pitched it like they were. Anyway, they were local for me in little ol' Loretto, KY. The only ISP you could get...

Pros: still in business
Cons: bad support, difficult to connect, phony billing charges

I've been with my ISP for over four years and things just seem to be getting worse! At first, everything seemed great. There were a few subscribers, all of which had unlimited access for $20 per month. I could dial up at any time and get a connection....

Pros: None
Cons: Poor connection, poor technical support, price too high for service

When I first bought my computer in October 1998, KIH Online was the only ISP available in my small town. I was absolutely thrilled to be able to finally have the Internet after hearing all of my friends talk about how wonderful it was. I signed up with...