MSN Internet Access

MSN Internet Access

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    Highest Rated Review by the Community

  • MSN Narrowband/Broadband: A bag of mixed nuts

    Aug 07 '02
    Pros: tech savvy people will know not to use MSN and other people should too
    Cons: it was my only option at the time, slow service, multiple maintenance times

    Summary: The Decline of An Era First of all, I'd like to apologize for my lack of participation in the past two or three weeks. July is always a busy month for me, and one week requires me being up at 5 gone all day at church, and then not home till' ... read more

  • MSN - it sucks a little, then sucks some more

    Jun 25 '04
    Pros: It gets to you to World Wide WOW... most of the time.
    Cons: Won't stay connected + lousy tech support = major rip off

    Summary: What a piece of crap for internet service. It's no wonder they give away 3 months free when you buy a new Gateway computer (a whole other review), and then people just keep it because it's too inconvenient to switch ISPs. That's what I did for over a ... read more

  • MSN. Migraines, Stress, and Nuisances

    Feb 25 '04
    Pros: my headache was free with my new laptop purchase
    Cons: everything from day one to the msEND.

    Summary: A while back, I wrote a review about my experience with SBC Yahoo DSL and AOL dial-up. I mentioned that I experienced MSN but I never took the time out to write about it. After all, I wasn’t looking forward to talking about this ISP. It all started ... read more

  • Please stop billing

    Jan 18 '04
    Pros: Internet access for the patient
    Cons: Extreme aggravation in being billed after cancellation.

    Summary: It was sometime in mid 2000 when I started using the service. It was $21.95, deducted by credit card each a month, for a service that did work, slowly, and half the time. When I didn't expect immediate access, and went through the multiple trails of ... read more

  • Best browser ever tried (no kidding!)

    Aug 03 '03
    Pros: Can be used by anyone, beginners or experienced surfers
    Cons: MSN policy towards non MSN Members

    Summary: MSN 8 is the new version of MSN Explorer. This new version can be used with your own ISP for 10 doll ... read more

  • The Good News? It's not AOL

    Aug 01 '03
    Pros: It's not AOL
    Cons: Month long wait for tech support

    Summary: It seemed as if MSN 8 was going to cure all the ills I'd experienced in 5 year of AOHell. It worked ... read more

  • MSN Broadband with NetDSL modem

    Apr 18 '03
    Pros: Fine for just web surfing
    Cons: No good for online gaming or transferring files

    Summary: Modem fine, MSN firmware sucks! If you're thinking about getting the MSN broadband service with this free modem that they send out and you're an online gamer, DON'T!!! Save your money and go with someone else. They advertise online gaming as one of ... read more

  • msn.....run away!!!

    Feb 09 '03
    Pros: multiple dialup numbers locally
    Cons: inept customer service, rude, shady, billing department impossible to reach,online chat support uses prefab answers

    Summary: I signed up for msn when i got my computer. the big rebate was the eye catcher. you think to yourself..I will be paying for internet anyways so why not get the pc cheaper?? Stay away from these. I was on my dial up plan. Lots of ... read more

  • What did I get myself into?

    Feb 08 '03
    Pros: We received $200 from Best Buy and a $75 rebate from Sprint
    Cons: I am stuck with it for another 18 months

    Summary: I have done some really stupid things in my life. I think we all have. MSN internet service is definetly one of them. I think I will give you the good news first. Good News- My wife wanted a cell phone really bad. Not just a cell ... read more

  • MSN

    Jan 22 '03
    Pros: None
    Cons: Poor tech support. Slow

    Summary: Never subscribe to MSN dialup or broadband. Tech support is useless. I signed up for dsl and they sent a defective modem. I have contacted tech support at least 10 time to correct this problem. I still have a nonfunctioning modem but they still want ... read more

  • keep looking, because you can do much better

    Jan 20 '03
    Pros: usually connect on the first try.
    Cons: expensive, slow, confusing.

    Summary: I have been using MSN for about 3 months now only because I received 6 months free with my computer purchase. What a disapointment this has turned out to be. As a computer programmer, I can say that I have a lot of experience with computers, software, ... read more

  • Are we all dummies?

    Jan 09 '03
    Pros: None
    Cons: Default Agreement

    Summary: Are we all dummies for signing up for a 6-month free service in exchange for having MSN extract money from out credit card without having given them explicit permission? Yes. MSN has two times in a row charged my credit card for something I ... read more

  • Cancel this

    Dec 18 '02
    Pros: Can Access E-mail from anywhere
    Cons: Expensive, dismal customer support, problems, problems, problems

    Summary: I have previously done a review for MSN, but things have changed dramatically and I felt instead of updating the old review, a new one is in order. I did delete the old review. Why I got MSN In the beginning I went with MSN ... read more

  • Switching to MSN BROADBAND

    Dec 03 '02
    Pros: Low Price
    Cons: Unreasonably Long Wait for Installation. Inaccurate Information from Customer Service Professionals.

    Summary: I had been a Bellsouth DSL customer for 3 years and thought I would switch to MSN for lower prices and the many other benefits that may come with being with such a high tech company. My one concern was that I would be left without DSL service while the ... read more

  • Save yourself the Aggravation

    Nov 20 '02
    Pros: Great Incentive to sign up
    Cons: Poor customer service; Poor online and offline technical support; Expensive

    Summary: I have had one problem after another with MSN. I have attempted contact with their telephone support for both technical and customer services issues. The hold time is tremendous; therefore, they recommend that you access their support through online ... read more

  • Breakups 101: How to End an Abusive Relationship with Your ISP

    Nov 14 '02
    Pros: Well, sometimes I can get online on the first try without crashing my computer
    Cons: All looks, no heart. MSN is the ice princess of Internet Service Providers.

    Summary: Dear MSN, I’m writing this letter to you because I need to get some things off my chest. Our relationship has really deteriorated in the last year, and you keep ignoring me when I try to tell you we need to talk. I need you to listen to me ... read more

Showing 1-15 of 62 reviews
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