Mindspring

Pros: Fast access, no busy signals, good tech support, don't have to use their software
Cons: Earthlink "merged" with Mindspring and promptly killed it!

In 1996 I was working at my very first job out of college as a systems analyst/network admin for a small city government agency. A couple of the "higher ups" wanted internet access so we got some modems and the only ISP with a local number......

Pros: Nationwide
Cons: yep

This review will start out a little different from most Mindspring reviews. I didn’t sign up with Mindspring at all. I traveled a lot and about 2 ½ years ago, I needed an ISP that had access in remote areas. After a lot of research on the internet...

Pros: Reliable, friendly, noted for customer service.
Cons: Don't yet know how recent merger with Earthlink will affect performance

I've been with MindSpring since 1996 and though I've been tempted by some of the "free" and reduced-cost ISPs, I'm sticking with MS for the foreseeable future. Their service has always been reliable and their tech help friendly, knowledgeable...

Pros: Lots of software, good performance, ISDN access, 5MB for Web pages
Cons: $35 start-up fee

When the dust settles, MindSpring could be a top national ISP. Although it made for some confusing moments over the technical support phone lines, but in overall, this was one of the best ISP that I had experienced beside IBM Network. Still well worth...

Pros: Been around a while, they used to know their stuff and they cared.
Cons: Too big now; billing discrepancies are not in the customer's favor.

Mindspring offers unlimited dial-up access @ $19.95/mo, and charges $1.00/hr for any simultaneous usage on the same account.

I was automatically overbilled on simultaneous usage for both February and March, 2001 because of the logging methods...

Pros: reliable connections, fast connections, good software, good support
Cons: relatively high price.

Some people may wonder why some ISP's are $9.95/month, others $14.95, and some, like mindspring, cost you $19.95/month. Heck, some are even free!

With Mindspring, you do get what you pay for. After running through several other ISP's with...

Pros: Customer service is #1, No busy signals
Cons: It's not free, but you get what you pay for!

How often have you heard that? Not much huh?! Well considering all the choices out there (there are many) this one is tops on my list.

I had tried a free service in the beginning. Two months after I signed up they went out of business with no...

Pros: Fast, Reliable, no packet loss
Cons: Still a dialup ;-)

Mindspring.com, is one of the best commercial ISP’s. I’ve been a member of Mindspring for several months now, I signed up back in December. I was never a big fan of the huge commercial giants, having had bad bandwidth experiences with AOL, Prodigy and...

Pros: Quick connections and usually fast service
Cons: Junk email, slowing connections now that DSL is offered

I recently left Mindspring because my husband convinced me we were getting poor customer service and now we both really regret it. I’d been using it for years without many problems. I could almost always get on and never got a busy signal. The...

Pros: Fast access, Almost never busy, Quick tech support
Cons: Not the cheapest deal around, When its busy, it stays busy.

I've been using the internet for a long time now -- about 10 years. The internet today has come a long way from the internet of the past. I can remember when the Internet was nothing but a telnet browser, and a copy of Lynx, all running of the data...

Pros: A lot of access numbers, easy to order
Cons: a lot of server lag, sprint

Mindspring internet access (I believe Earthlink now) has been a mainstream ISP for quite some time. Very popular amongst the population which probably is why the problems that occur....uhm occur.

Their weak servers (probably sprint servers)...

Pros: It USED to be fast, reliable, affordable, etc.
Cons: It is now the opposite of all of the above

When I signed on as a Mindspring customer three years ago, they were still Mindspring and not yet bought out by Earthlink. They were new and the radio ads I heard were offering free set-up and I, having just moved to the Bay Area and looking for a new...

Pros: Terrific tech support
Cons: Trouble staying connected

Over two and a half ago years or so, I purchased a computer and, looking into going to a new ISP, I decided to go with the Sprynet service that was preloaded into my computer. I loved it...until they were bought out by Mindspring who then merged with...

Pros: reliable, helpful, friendly, real value
Cons: you have to pay for it, but at least there are no ads

I've been with Mindspring for over three years now, and have not had any problems. When I originally signed up, I had just left the quickly-sinking Compuserve, and went with a popular, local ISP; Mindspring. Little did I know that they'd soon be...

Pros: Stable
Cons: not enough access #s yet

I was an AOL user for nearly a year, thinking that was all to the internet. I didn't realize that there were other BETTER internet service providers out there. I thought they were all the same.

I finally had had it with the hang ups and...