Mindspring

Pros: Access from almost anywhere
Cons: Long wait to get a tech - when I was there anyways

As a former employee of MindSpring I got to see things from the other side of the fence. When I started working there they had just bought out Netcom and were getting ready for the change over. At that time I could think of no better ISP to go with....

Pros: none, now that local cable ISP is $29.95/mo
Cons: rarely connect at 33.6 speed, flaky connections getting out of hand

I signed up with Mindspring in late '97 and have had great service up until the last few weeks. I live in the south, so I can only figure that 90% of the problem has to do with slow local servers and lousy phone lines (the south being a bit backward at...

Pros: dailup service - few disruptions, good technical support, price is adequate
Cons: Poor DSL support (1999/beginning of 2000)

Mostly Mindspring has "been very good to me". The price is allright (about $20 a month). Technical support has been good most of the time. The customer service representatives have been positive and support although there was one rude...

Pros: Access numbers all over, Customer service can't be beat.
Cons: No problems that anyone else doesn't have from time to time

I have been a member of Mindspring for a good while now. Well, sort of, ill explain.

I originally signed up with Netcom, about 4 or 5 years ago, the service was terriffic. About a year or so ago, Netcom was bought out by Mindspring, and we...

Pros: Great customer service. Fast, stable connections,
Cons: Personal web space lacks features of business web sites

My first experience with Mindspring was after it had purchased Pipeline.
I was a Pipeline subscriber but wasn't sure that I wanted to join Mindspring. At the time I decided not to renew my membership with Pipeline. Several months later I decided I...

Pros: Fast, easy access
Cons: may not be available everywhere

I have tried about a dozen ISPs, and Mindspring is by far the best I have used. Among its selling points:

1) Ease of setup - they sent us the disk, we installed it, and we were online within 20 minutes.

2) Access - we had at least...

Pros: 3 e-mail addresses, newsreaders, 56K capable I guess, no line drops
Cons: slow downloads, slow web page loading, lots of 26.4K connections

I just dumped Juno after more than a year, but would have done it sooner if I'd had Mindspring among the many ISP's I tried (not necessarily true, read on for the full story). Only have had it since 10/12, but was connected in less than an hour after...

Pros: Not many, to be honest
Cons: Bad service, unreliable connections

I've only been living in Atlanta for about a year and a half, and actually got to know Mindspring through my fiance, who has been with them since the start. I was skeptical after MANY bad experiences with other southern based ISPs.

I'll...

Pros: Easy to install on windows 95,98, good web site
Cons: Connection drops every 10-15 minutes..

Several months ago, I had a dispute with my ISP provider, at that time AT&T Worldnet over Billing (<a href= http://www.epinions.com/cmd-review-55A7-1272D25C-387B767F-prod5 > Read my review...

Pros: Great tech support, easy to use, fast
Cons: Just wish it were a little cheaper! (but don't we all??)

I have been using Mindspring since March of 2000 and have yet to encounter any problems with their service. I may have gotten a busy signal 3 or 4 times when dialing in, but that's a very small number after nearly 5 months of service! When I used AOL I...

Pros: great customer service, great software
Cons: some technical questions unanswered

I have worked in the computer field when it first was going national with Prodigy in their tech support department. I do know how much more technical things have gotten in the past 10 years since that started, but I must say that Mindspring has kept...

Pros: great connectivity
Cons: more expensive than your local ISP company

I was the former consumer of a $9.95 monthly ISP (who shall go unnamed at this time) and the old saying "you get what you pay for" fits the bill here! I was constantly being disconnected and because it was a local start-up ISP their hours for...

Pros: top notch customer service, spam blocking, and large newsgroup server
Cons: staying connected was a problem.

I tried them awhile back, after using earthlink for awhile and having
sluggish responses from them. I decided to switch to mindspring, I mean come on art bell recommends it. I only kept mindspring for a whole month
before leaving them. Customer...

Pros: great tech support
Cons: occasional disconnections

I have been a netcom/mindspring customer for over four years and at times have had mixed feelings about the service. Recently I have learned through experience that when netcom switched over to becoming Mindspring the technical support has improved...

Pros: Always easy to logon, great modem download speeds, and solid web hosting packages.
Cons: They don't provide the atmosphere that AOL provides its users.

As a professional web site designer, I've had to deal with many ISPs (Internet Service Providers) regarding two issues: web hosting and dial-up internet access. Included in the list of ISPs I've worked with are America Online, Prodigy, CompuServe,...