Mindspring

Pros: Not many, to be honest
Cons: Bad service, unreliable connections

I've only been living in Atlanta for about a year and a half, and actually got to know Mindspring through my fiance, who has been with them since the start. I was skeptical after MANY bad experiences with other southern based ISPs.

I'll...

Pros: Dependable nationwide local access and direct connection to the web.
Cons: Website by insiders knowing what they offer, but have no clue how to present information.

This ISP was rated #1 by consumer reports not long ago, and I'll echo that with years of use and satisfaction. I and my household... now my business as well... have been with Netcom for almost 5 years. Netcom was my first experience with the internet and...

Pros: Great in Nashville!
Cons: Bad in Phoenix!

We have used mindspring as our ISP in 2 different locations. In Nashville, TN it was a great ISP! We got fast, stable connections. We didn't get booted off. We could stay connected all night long - and we did - without any trouble!

Then we...

Pros: fast connection, no hang-ups
Cons: software is buggy

I'll admit it-I'm an incurable ISP-hopper. I started with AOL several years ago, got sick of never being able to connect, then started switching to other ISP's for my dial-up access.

Mindspring has been my best experience by far, and I've only...

Pros: Very Reliable, Speedy, and a Good value
Cons: It's a dial-up, so you are at mercy of the phone company.

*** NEW AND REVISED! 6/5/2000 ***

Like most internet users we all share one thing in common; America Online. Almost everyone I know started their online lives with AOL. I guess we can give credit to AOL on being a catalyst for the Internet...

Pros: no busy signals, no advertisements, excellent tech support, DSL is coming
Cons: Must configure email client manually.

Mindspring not only supplies an excellent ISP where you will not only forego experiencing the horror of hang-ups, annoying advertisements, censorship(AOL), and busy signals. Mindspring offers all of the standards: free web space, email, internet access,...

Pros: nationwide coverage
Cons: nasty email about usage, can't always connect

After 3 years with mindspring I would consider myself a pretty loyal customer. I originally moved to mindspring when Netcom and Mindspring merged.Then out of no where Mindspring merged with Earthlink!! Now explain this one to me. If they merged...

Pros: Easy, good, realiable service
Cons: Web Hosting Customer Service

Mindspring is definately the way to go. As an old Netcom customer, the conversion over to MindSpring has increased in services. Not bad for a lousey $19.95/month for unlimited time. At least I can get through dialing 98% of the time. Unlike some of thier...

Pros: Consistent connection via dial-up, easy to use, informative web site, customer satisfaction commitment
Cons: Mindspring software is not compatible with NT, but not necessary for use if you know how to set up dial up networking, have a browser, and can download e-mail programs, etc.

I have been using Mindspring as my ISP for almost a year now after having terrible issues with my former ISP, interGate a local ISP in Houston (including my credit card number being stolen from them and used). I have a regular dial-up account and have...

Pros: Decent reliability, no busy signals
Cons: Service is slowly deteriorating in many areas

ISP service quality really varies depending on where you live. If you live in New York City, Mindspring is probably still the best ISP there is - but it might not be for long.

A few years back I went through a period where I couldn't find an...

Pros: Affordable, cares about customers, has access numbers across the country.
Cons: Merged with earthlink and will be losing its name. :(

I used to believe in only using local ISPs for my internet access, I thought the national ones were overpriced and gave bad service. I was horribly wrong about one national ISP.

My fiance got a job working as Tech Support for Mindspring, and...

Pros: SBIZ: Courteous
Cons: SBIZ: Disjointed tech support; long delays and downtime

Although I have heard only good things about the standard MindSpring service, the SBIZ area, which caters to small businesses, is lacking in some critical areas. I worked extensively with the technical support areas after performing a standard Microsoft...

Pros: Fast, Reliable, no busy signals, growing without any of the growing pains
Cons: not completely perfect, not moving as fast as others with the rolling out of DSL

I am a very finicky ISP customer. For about 4 years or so I changed services on average twice to three times a year. However, that has changed since I tried Mindspring. I have been with Mindspring for over two years now, and the reason is very...

Pros: Good Technical Support
Cons: Email is Hard to Get

I was recently introduced to Mindspring when I took a new job. The bulk of my job involves computer-related activity, so I spend a considerable amount of time on-line. First and foremost, my initial complaint with Mindspring is Email. We initially...

Pros: Reliable, Friendly Tech Support
Cons: None

Okay, so maybe my title is a little TOO much, but I really think that Mindspring was my ticket to freedom on the information superhighway. I had long been a willing victim of AOL and their busy signals, lock-ups and rude members... The only reason that...