Mindspring

Pros: Technical support
Cons: It's not free, but that's ok

I've been a user of Mindspring three years now and have to say it's been the best I've ever used. I've tired a few others and none compare.

The ease of set up was great, just pop in the CD and it walked us right through the whole set up...

Pros: always works, nice peole
Cons: none

My family has been users of mindspring since its early days, Mindspring is a Inernet Service Provider that i would recomend to anybody. They dont make you use their browser, their software or anything like that. They dont filter, spam or sell your...

Pros: Competitive price, stays connected
Cons: billing problems, slow connection

I'd used Netcom as my ISP and business website host for the past 3 years and was happy enough with their service. Just recently it was taken over by Mindspring and some problems have cropped up. I was monthly receiving a statement for my website...

Pros: Fast, reliable connections. Great tech service.
Cons: Getting bigger all the time. Will they get too big?

I started using Mindspring about a year ago. The only reason I joined them was because I had a coupon for 3 months of free service. I had used several of the larger companies (MSN, etc.), and found that I was disappointed (never used AOL - I've heard...

Pros: Wouldnt know
Cons: horrible experience!

Please, dont waist your time!! This is a joke, in my epinion! I tried to sign up online. The web script did not work and created five different accounts without telling me that they were successfully created (I kept re-trying). Technical support is...

Pros: Never any problems with connection
Cons: Haven't found any yet

We have had Mindspring as our ISP for about 6 months. Before that, we had tried 3 others. I wish we had known about mindspring first.
With all of the others; airnet, hiiwaay, and powernet, we had trouble on top of trouble~ Sometimes unable to log on...

Pros: Stable, Reliable connectivity
Cons: Tough to compete with improving free ISP's

Originally I was with AOL - which was the pits - multiple efforts to connect, involuntarily being booted off, etc. Plus it was galling to pay $2 more for inferior service & I didn't like the fact that they were a 'non-standard' ISP which meant that...

Pros: Fast access, many local dialups, accurate billing
Cons: Confusing server identification, useless software

Mindspring became our ISP by default this year when they purchased Netcom. Mindspring announced that we would be moved smoothly and easily to their service a short while after the buy out. Indeed they published a changeover guide to just such a switch of...

Pros: Customer Service/Tech Support, Reliability
Cons: High speed internet access not available in a lot of areas

With the merger between Mindspring and Earthlink, two of the most highly rated -- popular ISP's in the nation, it would be no surprise to me if the ISP giants put a hurting on AOL/Time Warner. Two of the most important things I think people look for in...

Pros: nationwide coverage
Cons: nasty email about usage, can't always connect

After 3 years with mindspring I would consider myself a pretty loyal customer. I originally moved to mindspring when Netcom and Mindspring merged.Then out of no where Mindspring merged with Earthlink!! Now explain this one to me. If they merged...

Pros: Everything about this company
Cons: None

I took advantage of their promotion where you paid for one month and got 2 free. I still have their software on my computer. I do have to admit,when I received my welcome package from them I was impressed. Most companies send you a disk and you are on...

Pros: Unbelievably good 24/7 toll-free support and up-to-date software
Cons: None.

The world is changing fast. That's especially true with the internet and ISP's. Several have popped up lately that allow you to surf for free.
NetZero, Alta Vista, the soon-to-debut WorldSpy and perhaps even Microsoft (via MSN) are just a few of...

Pros: Excellent customer service
Cons: Connections aren't always there

As others have said, the technical support is excellent. Even though they don't "offically" support Linux, they helped me when I had a problem getting up and running, and their assistance was prompt, to the point and solved my problem. Wish I...

Pros: Live tech support is available 24/7.
Cons: Decline in overall service since merging with Earthlink. Lousy News server.

I've been a MindSpring subscriber for over one year. Since merging with Earthlink in early 2000, their dial-up service has deteriorated. Slow connections and downloads, frequent drops and stalls, poor tech support.

Subscribers' equipment is...

Pros: ease of use, great customer service
Cons: sometimes hard to get connected

We have tried several ISP's over the last 5 or so years, and we've stuck with Mindspring the longest. Why? Several reasons...first of all, it's easy to set up, and easy to use. We like the unlimited internet access, customizable home page, and...