Highest Rated Review by the Community
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May 30 '01
Pros: the free service is free, platinum is inexpensive, better than Juno, etc
Cons: connect speeds using platinum vary from 28.8 to 46, frequent server errors, etc
Summary: A few months back, I wrote a review on Netzero internet service. Since writing that review, Netzero came out with their Platinum service- basically, their paid for internet service. They did this so that they can help fund their free service, and keep it ... read more
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Nov 09 '08
Pros: "High Speed" sort of works with opening web pages.
Cons: Don't, for even a moment, believe this system will help you acquire large files quickly!
Summary: Periodically, while you're busy as heck this system will slip in a pop-up that claims you've been idle and therefore it's going to pull the plug on your Internet connection. If you actually see the pop-up and hit the "continue" button, sometimes it ... read more
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Sep 24 '08
Pros: none
Cons: policies, customer service
Summary: I signed up for Net Zero DSL in January of this year. I originally had cable internet, because at the time of moving into my apartment DSL was not available in my area. But, budgeting became an issue (because cable internet is so expensive!), and DSL ... read more
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Feb 22 '08
Pros: Free for 10 hours, and still cheap for more time.
Cons: Soooo much spam!
Summary: In spite of the low quality connections and massively intrusive advertisements, Netzero's Free Internet Access is still a good deal. I got my Netzero account about ten years ago, and although I've been tempted to let it go many times, something always ... read more
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Feb 11 '08
Pros: None.
Cons: Terrible customer service, deceptive advertising, lies regarding coverage area. Avoid!
Summary: The automated phone number database had incorrect information about my location. I signed up for Netzero based on their assurance that I could access a free local number. They lied. I called customer service immediately to cancel. I was put on hold ... read more
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Dec 31 '07
Pros: NONE
Cons: Very deceptive practices, against all other providers general policy. THIEVES!
Summary: Be VERY careful dealing with NetZero! I simply called them one day asking for rate information and area availablity (and assume they got my phone # from caller ID as I didn't give it to them)and three weeks later I had a charge for $15.40 on my AT&T ... read more
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Oct 10 '07
Pros: Cheap.
Cons: Not very effective for long-term users.
Summary: I just don't know how these guys do it. Sure they have ads plastered all over the TV and Internet, but really, that's about it. Now, I unwittingly signed up for the NetZero HiSpeed thinking that it would be faster than regular dial-up while being ... read more
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Sep 04 '07
Pros: NO PROS, DID NOT KNOW THAT DSL SERVICES WERE AVAILABLE AT THAT LOCATION
Cons: EVERYTHING: VERY SLOW, LOST CONNECTION OFTEN, LYING AND INDIFFERENT CUSTOMER SERVICE REPRESENTATIVES.
Summary: I SIGNED UP FOR NETZERO FOR 2 MONTHS AND I CAN SAY: IT IS NOT ONLY THE SLOWEST INTERNET CONNECTIONS, BUT THEY ALSO USE THE MOST DISHONEST WAY TO DO BUSINESS. I needed to use Internet at my summer house; and I did not know that there was DSL available ... read more
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Jul 24 '07
Pros: Inexpensive, but be aware of their cancellation policy
Cons: Slowwwwwwwww zzzzzzzzzzzzzz
Summary: When I had some issues with my phone service and thought the issue was with my provider (PeoplePC) I decided to give NetZero a try. For a buck less a month than PeoplePC, I thought maybe I'd get at least as good of a connection as I had with PeoplePC. If ... read more
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Jul 13 '07
Pros: None, I only use it because I have to.
Cons: The epitome of overzealousmarketingofanythingandeverythingtomakeabuck tactics.
Summary: First of all, I need to say that I did NOT read any other reviews before typing this... I came here to express my own message: Yea, they offer the internet for 'cheap', and yea, its there for your enjoyment, but at what cost? I've never been one of ... read more
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May 27 '07
Pros: The free trial allows you to find out how bad this company's service is.
Cons: Customer service. I have no idea what the service is like. Never got that far.
Summary: We signed up for a free one-month trial of Net Zero service yesterday, and while I was sitting on hold through each department to get answers to a simple question, I wrote a mini-journal of the experience. Here's basically what it said, and what I sent ... read more
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May 07 '07
Pros: -HiSpeed is fast,
-Cheap
Cons: -Terrible software,
-Bad support for browsers other than IE,
-Bad connections
Summary: I'm writing this review about NetZero HiSpeed service, which I have had for a few years now since I cannot get DSL or cable where I live. There is no separate entry for NetZero HiSpeed, so I'm putting it here. Express Sections: This is the ... read more
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Feb 02 '07
Pros: Inexpensive; high speed loads pictures faster at expense of quality
Cons: Unreliable connections; annoying advertisements; very memory-resident
Summary: Miserable with dial-up? NetZero will only worsen your headaches. This is the worst service provider I have ever used. The service forces you to use its proprietary software, so forget about configuring a dial-up connection on your own to avoid ... read more
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Feb 01 '07
Pros: Nary a one
Cons: Too many to list.
Summary: As hard as it is to imagine, NetZeros Platinum pay internet pay service is not worth the $10 a month that it costs. If there is any truth to the old adage, you get what you pay for, then Netzero should cost nothing, because that is exactly what you get. ... read more
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Jan 16 '07
Pros: cheap, reliable
Cons: "High Speed" service sacrifices image quality, increased pop-ups, annoying to cancel
Summary: I started using NetZero dial-up service in 2003. The service was $9.95 each month, automatically deducted from my checking account. The dial-up speed was, of course, slow compared to broadband, but the service was always reliable. I got minimal gray ... read more
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Nov 22 '05
Pros: Cheap
Cons: Slow, Buggy Software, Hijacks your settings
Summary: I have had the free 10 hour version of NetZero for quite some time as a back-up for my DSL service. But other than an occasional check ,never used it. Well my DSL modem went south and started using up my free 10 hours. Figured I would buy a used modem ... read more
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