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NetZero

ratings (620 Epinions reviews)
Epinions Product Rating: OK
5 stars
92
4 stars
144
3 stars
100
2 stars
109
1 star
174
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  • Platinum service cheap but has problems

    Aug 17, 2003 by
    Rated a Very Helpful Review
    Pros: Cheap, access numbers everywhere
    Cons: Blocks other email accounts, customer service

    Summary: During a move between houses and DSL services I went beyond the ten free hours and upgraded to the $ ... read more

  • NetZero - Waste of Time and Money

    Aug 15, 2003 by
    Rated a Very Helpful Review
    Pros: Price Seems to Impress; however, value = 0 due to unreliable connections
    Cons: False Advertising - "Reliable connections" are not reliable at all

    Summary: My experience with Net Zero has been a disaster. For days I was unable to connect to their servers. ... read more

  • Netzero: Don't Put "Zero" in the Title, it Makes it Way too Easy...

    Aug 5, 2003 by
    Rated a Very Helpful Review
    Pros: it is cheap.
    Cons: if you want to connect to the internet, it's not all that helpful.

    Summary: I've never written an 'online services' review. And there is a reason: I've never had a reason to. ... read more

  • BEWARE ON BILLING

    Aug 3, 2003 by
    Rated a Helpful Review
    Pros: Decent connection
    Cons: BAD SERVICE, BEWARE ON BILLING

    Summary: Netzero bills you in advance. And EVEN if you cancel on the day of billing BEFORE THEY BILL they WIL ... read more

  • STAY AWAY FROM NET ZERO!!

    Jul 27, 2003 by
    Rated a Helpful Review
    Pros: ABSOLUTELY nothing!!
    Cons: EVERYTHING!!!

    Summary: Signed up and after few days noticed a few problems including one being receiving email 7 hours afte ... read more

  • One of the last free internet providers.

    Jul 10, 2003 by
    Rated a Very Helpful Review
    Pros: Free internet access and email.
    Cons: Pop up ads and banner to slow you down. 10 hours a service each month.

    Summary: NETZERO is the only true free internet access left. It was easy to set up and very easy to use. The access to get online is good. You can turn off the modem sound when dialing i really like that. They have many phone numbers to choose from and free e ... read more

  • Netzero does not pass the test

    May 28, 2003 by
    Rated a Helpful Review
    Pros: It's relatively cheap
    Cons: It's unreliable, slow, lot's of errors, disconnections, and tech support is virtually non-existent

    Summary: After trying the free version, I decided to pay the $9.95 to get a supposedly faster and banner ads free ISP. To my surprise the banner ads are still there abide smaller than previously. The connection is rather unreliable, three days out of seven I can ... read more

  • There are better options

    May 19, 2003 by
    Rated a Very Helpful Review
    Pros: It works
    Cons: Advertising, pushy, no support

    Summary: I live in an area that has no broadband service so dial up is my only option. I used AOL for years but the cost seemed to be a little ridiculous. After looking for options I decided to give the Netzero Platinum service a try. Over all it does work pretty ... read more

  • NetZero HiSpeed review

    May 12, 2003 by
    Rated a Very Helpful Review
    Pros: hispeed is very quick
    Cons: bad pictures

    Summary: The high speed NetZero ad was hard to believe, saying that their new high speed online service is up to 5 times faster--using the same regular phone line. Even though I still have one free month of AOL, I wanted to give this hispeed service a try. I ... read more

  • How to cancel online!!!

    Mar 18, 2003 by
    Rated a Very Helpful Review
    Pros: Pretty cheap
    Cons: hard to cancel; bogus info for online cancellation

    Summary: I was actually quite pleased with the online experience, but it just wasn't fast enough for me. I finally was able to have DSL at my apartment and so I wanted to cancel my other pay ISP. I called the support line and they pretty much beg you to stay (of ... read more

  • Bad customer service

    Jan 15, 2003 by
    Rated a Very Helpful Review
    Pros: It is low cost. $10/month
    Cons: Bad customer service; Takes long time to sign on; lack of privacy

    Summary: I have used NetZero premium service for a year. I finally decide to cancel lately because I am going broadband. I called their customer service to cancel. At the end of cancellation, the associate offered me one month free, "as an ... read more

  • Bottom of the Barrel

    Jan 14, 2003 by
    Rated a Very Helpful Review
    Pros: Very few.. it's 2003, NOT 1985
    Cons: Spyware, worst throughput and internet speeds,

    Summary: I know.. I know.. you always heard ".. if its too good to be true" and ".. you pay for what you get...". Netzero is the living example, especially in 2003. There is very little to say positively about Netzero. See the cons portion of ... read more

  • Platinum Member = Tarnished User

    Dec 17, 2002 by
    Rated a Very Helpful Review
    Pros: Free service is free. Platinum service is cheaper than AOL, but...
    Cons: Upgraded to Platinum and I see no difference in speed and connectivity!

    Summary: have been a member of NetZero for as long as I can remember. After spending years with AOL and the constant sales pitches and span-o-rama, I decided that I needed to make a change. NetZero was offering the free service at the time and I said, “Hey, ... read more

  • I Used to Think That Cheap and Reliable was a Good Thing

    Dec 12, 2002 by
    Rated a Very Helpful Review
    Pros: Cheap and reliable
    Cons: It downloads commercials (animations) while you're online and reduces the size of the screen.

    Summary: I’ve been with the free version of NetZero for over two years, using it only when my ISP’s server was down. It was cool to fall back on when my pay ISP was on the fritz. The pop ups were unbearable though. For the past year, I’ve been with ... read more

  • Excessive pauses in access

    Nov 7, 2002 by
    Rated a Very Helpful Review
    Pros: cheap, only $9.95.
    Cons: pauses your access for about 30 seconds to 1 minute, about every 3rd link.

    Summary: Recently (October and November 2002)I noticed that every now and then when I clicked on a link it would take about 30 seconds to 1 minute for Netzero to "wake up" and start sending and receiving data. I tried the other ... read more

  • Netzero, my daily companion

    Aug 11, 2002 by
    Rated a Very Helpful Review
    Pros: Inexpensive ($9.95 per month)
    Cons: poor support when having problems

    Summary: I used to have free NetZero and Juno accounts. But then NetZero started charging $9.95 per month for unlimited use. I was going to use AOL, but signing up became a virtual nightmare. They continuously closed the accounts, after I was receiving ... read more

  • Defenders of the Free World are going AWOL

    Jul 27, 2002 by
    Rated a Very Helpful Review
    Pros: Solid connections
    Cons: False advertising & arbitrary service cancellation - Platinum Service is NOT unlimited!!

    Summary: This posting replaces two responses I wrote to other visitors' entries. Follow-up comments added at end of review - 07/2002 I signed up with NetZero in September because their Platinum service seemed to offer just what I needed a ... read more

  • Run, Save yourself

    Jun 28, 2002 by
    Rated a Helpful Review
    Pros: Don't get it if you have Windows ME OS
    Cons: Its a RAM, system Resource hog

    Summary: I bought Netzero Platinum and found out by a great process of elimination that, it utilizes 27% of your system resources. If you are using any Winx9 system(95,98,98SE and Windows Me). You have up to 64MB sysresource, Netzero uses 27%. If you are ... read more

  • Net Zero - Zero Net

    May 23, 2002 by
    Rated a Very Helpful Review
    Pros: Let's see, it's free?
    Cons: Could not connect much, annoying ad bar, very slow speeds.

    Summary: I tried netzero, I did not like it from the start. It is such a memory hog. It has an annoying ad bar, and so many pop-ups. I did not have much luck connecting to a number in the same city. It is just too slow for me, and being disconnected so ... read more

  • Avoid this Internet service!

    Feb 25, 2002 by
    Rated a Very Helpful Review
    Pros: It's cheap
    Cons: Customer service is terrible.

    Summary: I was a subscriber of Netzero's free Internet service for over a year. When the free service became intolerable to use I upgraded to Netzero's Platinum service. $9.95 a month. It's a great affordable service until you need to contact customer support ... read more

Showing 41-60 of 620 reviews
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