Highest Rated Review by the Community
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Feb 03 '00
Pros: Easy to access, six email accounts, and rarely do you get kicked off
Cons: none
Summary: I have been with AT&T Worldnet Service for 3 years now and I am thoroughly pleased with the service they provide. I never have to worry about getting a connection. No matter what time of day or night I decide to get online, I am able to connect. ... read more
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Apr 24 '00
Pros: super reliable, fast connections
Cons: comparatively pricey, accounts can be confusing
Summary: I've been on AT&T Worldnet for 3 years. I have personally used almost every aspect of their service you can think of. I moved from Alaska to NY and maintained the same email address which I thought was great because my friends and family could ... read more
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Apr 23 '00
Pros: reliability
Cons: a little slow
Summary: I've had a positive experience with AT&T Worldnet. In the nine months I've used it, I've gotten a busy signal exactly twice, and I've never had the connection drop. I like the fact that you can chat with techs and get immediate answers to ... read more
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Apr 22 '00
Pros: They really want the business
Cons: Poor Tech Support, Average Service at a cost
Summary: Ok.....AT&T isn't all bad but there are better alternatives out there.
The tech support has been proven to be nearly useless. The response time when I had a problem was at best average. Gateway was able to a solve the problem in 5 ... read more
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Apr 21 '00
Pros: no problems, courteous
Cons: can't log in from other computers
Summary: My husband and I decided to use AT&T mainly because it was all we could find when we were looking. But we haven't had any problems with it at all.
We have unlimited access for $21.95 a month which is an average price. We have several ... read more
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Apr 20 '00
Pros: always connect on first try, good customer service, very reputable
Cons: none
Summary: I've been an ATT worldnet subscriber for upwards of 3 years now, and I have never had a problem with the service they provide. For $21.95 per month, I receive unlimited access top the internet. This is nothing new, as most other ISP's have similar rates, ... read more
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Apr 18 '00
Pros: Easy Billing, Known Name
Cons: Merely Good
Summary: AT&T has excellent billing options. You can get it put on your AT&T long distance bill, if you wish. Customer Service was very helpful. Start page and overall service was nice. Connections were okay, no busy signal upon dial up.
The ... read more
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Apr 18 '00
Pros: Extremely reliable, national access
Cons: dialing into 800 number is expensive
Summary: I have been using AT&T for years (at least 3, maybe more), and was surprised to see negative reviews. The only time I've ever had a problem getting on or being kicked-off was about two years ago when they were upgrading the San Antonio facility. ... read more
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Apr 13 '00
Pros: local access numbers listed for 56 cities
Cons: Poor access speed, busy signals, poor customer service
Summary: I just signed up with ATT just last week in anticipation of a business trip to Tel Aviv, Israel. Well, here I am in Israel and the ATT service is really quite bad. Although I have a local access number for Tel Aviv, the number is either busy, or if I ... read more
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Apr 03 '00
Pros: No busy signals
Cons: Getting thrown off, connection problems constantly happen
Summary: When I was trying out ISPs, I tried just about every service that sent me free CD's. Except for AOL, of course. After a while of trying every service to see which was the best, I happened to stumble of AT&T WorldNet. WorldNET turned out to be ... read more
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Mar 30 '00
Pros: none
Cons: unreliable access; lousy tech support
Summary: Thinking of signing up for Worldnet service? Before you do, I suggest taking this quick quiz:
1) Do you like frequent busy signals when you dial up? (> 50% of the time in the last week).
2) Do you like getting bumped off line ... read more
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Mar 27 '00
Pros: reliable
Cons: nothing too original
Summary: Having recently purchased my 2nd computer, the first of which died many years ago, I have once again had the ever frustrating occasion to do some ISP hunting. Reliable access, afordabilty, and overall ISP personality is what I look for. Unfortunately I ... read more
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Mar 23 '00
Pros: Big Name
Cons: Too many people, capacity problem, No email forwarding after cancellation
Summary: I was a long time subscriber to AT&T. Quite lately, I canceled my subscription.Unlike other big names, cancellation was easy. You can do so through web. There was no billing problem after cancellation -unlike other
big names who kept on billing ... read more
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Mar 20 '00
Pros: Rarely a busy signal
Cons: Very poor service
Summary: I first tried using worldnet service around 2 years ago. I had recently dropped AOL because of constant price increases, and was on the prowl for something new. I used Microsofts built in wizard and obtained a list of possible ISP's. From what I had ... read more
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Mar 19 '00
Pros: service,area
Cons: disconnection sometimes
Summary: I been using them for about 6 months now. One thing thats great since they are national is that you could find alot of dial up numbers all over the country. I usually never get busy signals from them when i dial up. I only get disconnected rarely and ... read more
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Mar 14 '00
Pros: Uhhh...none.
Cons: Horrible service, bad customer support
Summary: AT&T and AOL get the title of worst ISPs I have ever used. AOL is another story.... I was very happy with my AT&T WorldNet service for about the first six months. I was connecting at high speeds, receiving no busy signals and was overall very ... read more
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