American Water Heater 40 Gallon Natural Gas Water Heater

American Water Heater 40 Gallon Natural Gas Water Heater

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Envirotemp 40 gallon water heater

May 20, 2003
Review by  
Rated a Helpful Review

Pros:Inexpensive, customer support has been very helpful.

Cons:Thermostat has gone bad 3 times in 3 years.

The Bottom Line: If they can get the t-stat problem fixed this would be a good heater for the money.

Purchased this at Lowes. When it is not having thermostat trouble it works fine. The thermostat has gone bad 3 times in 3 years of ownership. The first time it was only 3 weeks old. It has not been any trouble getting the part because Lowes stocks it. Approval has been easy to obtain for the new part and I have never been given any hassle by the customer service people. However, this really seems excessive for a water heater. I have never had this much trouble with the thermostat. I do not believe they pay for the labor to repair the thermostat either. I have never wanted to wait for a repairman to come. I am fortunate that I am able to do the job myself. I feel like this would be a great water heater for the amount of money it costs as long as this thermostat problem is an isolated incident.

Recommend this product? No

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