Quality Personalized Gifts Delivered On Time... Lillian Vernon Online Store
Written: Dec 18 '03 (Updated Dec 18 '03)
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Founded in 1951 by Lillian Vernon, as a mail order business, the Online Store version of Lillian Vernon debuted in 1995. Currently this merchant has more than 6,000 different items in stock, all backed with a 100% Satisfaction Guarantee.
I first became familiar with this company when seeking a personalized Music Tote Bag and a personalized Ballet Tote Bag for my daughter. Upon receipt, she adored receiving those items and couldn't wait to use them. I was pleased with the quality of the tote bags and really liked the personalized touch. The initial purchases, and subsequent ones, have been handled in a professional and efficient manner. In addition to other personalized items, I have purchased various other gift items and unique household merchandise. Also I found a couple items that my mother-in-law wanted (a battery rack, and a frog garden stone).
In addition to appreciation of product selection, I am pleased with the navigation of the site, the timely shipping, quality of merchandise purchased and the accuracy of charges to my bank card. A couple of times I had to contact customer service with questions, they answered promptly and in a courteous manner.
Additionally it is my view that the prices of the merchandise are fair and I really like the fact that personalization is included in initial purchase price. Similar items purchased locally would total more, considering the merchandise price plus additional expenses for customization.
Overall I feel that www.LillianVernon.com is a nice place to shop and I will continue to occasionally patronize this merchant. If you are looking for a unique gift I recommend browsing at the Lillian Vernon Online Store! This merchant is trustworthy so you can rest assured that you will receive the products ordered.
Summary of My Lillian Vernon Online Store Experience
Web Site Navigates with Ease (Good organization of categories, search engine that works, graphics load promptly.)
Excellent Selection of Gifts and Household Items
Massive Personalized Items (Personalization included in purchase price.)
Average Pricing
Order Completion is Precise and Easy
Fair Shipping and Handling Charges
On Time Delivery
Products Are True to Ad Representation
Accurate Charges to Bank Card
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Products Offered
As indicative at their web site, the Lillian Vernon Online Store offers the following shopping categories:
New Finds, Best of Personalized, Clearance, Web Exclusive Gift Ideas, Accessories & Apparel, Bed & Bath, Garden, Holidays & Occasions, Home Decor & Furnishings, Household, Kids, Kitchen & Dining, Outdoor & Leisure, Stationery & Office, Storage & Organization, Travel, and Sale.
Payment Methods Accepted
VISA, MasterCard, American Express, Optima, Diners Club, Discover Card/Novus, Lillian Vernon Gift Certificates
Shipping Charges
Standard Shipping and Handling Charges vary from $4.98 and up, depending on order total. This merchant estimates that shipments will arrive in your home within 10-14 days from order receipt. My orders have arrived in 7-13 days, with most taking 8 or 9 days. They offer expedited shipping options for an additional $9.98 or next day delivery for an additional $27.98. You can request shipment to additional addresses for an added fee of $4.98.
Happy Shopping!
©2003 Lisa_J
Recommended:
Yes
What product did you purchase or try to purchase? Personalized Tote Bags, Various Other Household Merchandise
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Epinions.com ID:
Lisa_J
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 - Top 50 |
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Location: Pacific Northwest - Washington State
Reviews written: 1010
Trusted by: 668 members
About Me:
Mom of two wonderfully spirited daughters. Childcare Director. Spectator fan of dance.
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