Softwaremedia. com

Overall service rating: Reviewed by 815 customers
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Where are you, Customer Service?

Written: Jul 20 '03

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I ordered an item that I needed immediately for a work project. I paid for 3-day air, but it's been 10 days. I have emailed their customer service 3 times and have not received a response. They sent me an email a week ago claiming it had been shipped. I do not have an item, cannot find it on Fedex.com, and cannot get a response from the company. I am considering putting a stop payment on my credit card if the item is not at my house within 48 hours.

Recommended:
No

What product did you purchase or try to purchase? IBM ViaVoice 9.1 Pro with IBMV90

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Epinions.com ID:
lrristi4031

Reviews written: 2

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