Can't handle a simple order correctly!
Written: Oct 27 '03
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Tried to order a camera here, but these guys don't seem to know how to do an on-line order. They may be fine once the order is in, but I couldn't even get it started. A real messed up company!
The order was for a Canon S45 camera. I filled out an on-line form. They then emailed me late on Friday asking me to call back for verification. I tried but no-one was there to answer the phones. Then I was called on Sunday asking me to email them my address again! Finally, I was sent email saying the credit card wasn't accepting my purchase. I called and verified the card number, still failed. At this point I asked them to cancel the order. Called my credit card company today. They reason why it failed is that Beach Camera failed to supply my address and verification number with the credit request. Both of these had been given, the address multiple times.
Recommended:
No
What product did you purchase or try to purchase? Canon S45 Camera
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About the Author
Reviews written: 4
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