I chose SunCom in 2000 because they had an inexpensive plan with few minutes as I only needed a cell phone for trips and emergencies. Make sure you thoroughly read the contract before signing, as the contracts automatically renew each year. I am moving out of Suncom's coverage area (my husband is military and is being transferred) and will have to pay $200 to break my contract. The customer service is unsatisfactory. So far it has taken me 3 calls to try to remove detailed billing from both of my lines. This was a 2 month promo, and the first time I called was well before the 2 month period was up. Each time the customer service representative assured me that the issue would be promptly taken care of, we will see if it is resolved on my next bill or if it will require a 4th call. Bottom line: I am completely unsatisfied with SunCom, and wish I had chosen a more expensive carrier with better service. You really do get what you pay for.

Recommended: No

Amount Paid (US$): 65