Poor Selection, Terrible Availability, and Extremely Slow Shipping
Written: Nov 21 '03
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| Full Review |
Terrible availability and selection, and very slow delivery. It took 9 days to get my movies shipped from D.C. to North Carolina. I had been a NetFlix customer for 3 years prior to switching to DVD Avenue, and I am going back. It seems there is only one advantage to DVD Ave., they carry video games and adult titles, however, nearly all of these titles are not available. To test this idea, I put 65 adult movies in my queue and 3 were available, most all of them were on "high demand." Customer service is a mixed bag. The first time I wrote them to tell them I was still 9 days with no movies they gave me a canned response about how they shipped 3 movies out 9 days prior (yeah, right! Netflix got my movies here in 3-4 days from nearly twice as far away). The second time, they sent me an extra movie to placate me, which took 3 days to arrive (weird, huh?). My overall impression is that this is a "mom & pop" deal who have about 50 DVDs in their personal collection. Don't waste your time.
Recommended:
No
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