TERRIBLE COMMUNICATION; LIED ABOUT ORDER SHIPPING AND CHARGED ACCOUNT
Written: Dec 08 '03

| Ease of Ordering: |
 |
|
| Customer Service: |
 |
|
| Selection: |
 |
|
| On-Time Delivery: |
 |
|
|
| Full Review |
TERRIBLE! Showed item in stock; but it wasn't. Never communicated. I called 3 wks later for status to be told they had run out of the item; but had it in and it now shipped. Called 1 wk later and was told they were having trouble getting the item and it never did ship. So basically they lied. To top it off, they charged my credit card a month ago (when order was placed). It took several phone calls and e-mails to find out the truth that they didn't have my item. I have requested they credit my account and expect this will be a hassle as well. DO NOT RECOMMEND!!!!!
Recommended:
No
What product did you purchase or try to purchase? Nomad MP3 Player
|
|
|
|
About the Author
Reviews written: 2
Trusted by: 0 members
|