Sprint Mobile Phone Service in Sacramento

Sprint Mobile Phone Service in Sacramento

ratings (6 Epinions reviews)
Share This!
  Ask friends for feedback

Worst customer service in an industry full of lousy service companies.

Jan 2, 2004
Review by  
Rated a Very Helpful Review
  • User Rating: Disappointing

  • Local Coverage:
  • Plan Flexibility:
  • Customer Service:

Pros:None. Life's too short to deal with Sprint's lousy customer service.

Cons:Can't receive incoming calls.

The Bottom Line: Find someone else rather than Sprint.


Sprint user for several months. Not bad service until a problem occurs. Two weeks ago, my cell phone quit receiving calls. In the last 2 weeks, I contacted sprint over a dozen times to resolve technical problem and their minimum wage lackeys always try to re-program the phone (several times). Doesn't help so wait for 30 minutes on hold (listening to the same stupid jazz song over and over and over) to get to "tier 1.5". They can't fix the problem so had to wait again for 40 minutes to get to "tier 2". They can't help either; wait again for 40 minutes to get to "tier 3". Service then hangs up on me. Repeat above scenario about 15 times in 20 days (over 20 hours on the phone). Sprint store can't help and don't care. Call sprint over and over and over. No one can solve the problem, but they're real good at apologizing (over and over and over). Had several technicians claim they'd research the problem and call me back with an answer on my land line - never received a call back.

After more than 2 weeks (and 20 hours on the phone trying to solve the problem), I still can't receive calls on my sprint cellular phone. Tired of dealing with the sprint "customer service technicians", who know nothing about fixing problems, they only know how to re-program the phone. Have filed complaint with FCC, but doubt it will change anything. I won't pay my bill and expect to get something on my credit history for this. Have found the service delivery address for Sprint's New York attorney and plan to have him served with a small claim suit soon after my next bill.

Friends with verizon and t-mobile have had better luck with problems.


Recommend this product? No


Amount Paid (US$): 280

Read all comments (1)

Share this product review with your friends   
Share This!


Related Deals You Might Like...

LG Mach LS860 (Sprint) / (Boost Mobile) Rubberized Protector Case - Hot Pink

LG Mach LS860 (Sprint) / (Boost Mobile) Rubberized Protector Case - Hot Pink

The ultimate in mobile protection: LG Mach LS860 (Sprint) / (Boost Mobile) Rubberized Protector Case.Offers unrivaled protection for the LG Mach LS860...
www.CellularOutfitter.com

$2.99

+$5.99 shipping
Arclyte OEM Mobile Phone Battery Samsung Galaxy S II, Epic 4G Touch (Sprint EB625152VA)

Arclyte OEM Mobile Phone Battery Samsung Galaxy S II, Epic 4G Touch (Sprint EB625152VA)

This original Samsung battery with part number(s) B-7975; BAT-S3; CLZ575SG; CLZ607SG; EB-L1G6LL; EB-L1G6LLABXAR; EB-L1G6LLAGSTA ; EB-L1G6LLU; EB-L1G6L...
Office Depot
Car Charger + Travel Charger Sprint Netgear Zing Mobile Hotspot Usa Seller

Car Charger + Travel Charger Sprint Netgear Zing Mobile Hotspot Usa Seller

Auto Car + Travel Charger VALUE SAVINGS PACKAGE Description Travel / Home AC Charger adapter Auto Car Charger Technical Specs (Travel / Home Charger) ...
eBay

$6.99

FREE Shipping
Folding Wall Charger Phone Holder for LG Mach LS860 (Sprint)/(Boost Mobile), Blue

Folding Wall Charger Phone Holder for LG Mach LS860 (Sprint)/(Boost Mobile), Blue

Accidents happen, and it can be the worst when they involve your smartphone. This practical accessory keeps your phone off the desk or counter and awa...
www.CellularOutfitter.com

$2.99

+$5.99 shipping
Palm Pixi Sprint Phone -in Factory Sealed Box + Car Charger + Phone Pouch

Palm Pixi Sprint Phone -in Factory Sealed Box + Car Charger + Phone Pouch

BRAND NEW IN FACTORY SEALED BOX PALM PIXI SPRINT PHONE -CLEAN ESN - COMPLETE WITH ALL ACCESSORIES Palm Pixi Sprint Phone Travel/wall charger USB Cable...
eBay

$99.99

FREE Shipping
NETGEAR - Zing 4G LTE Mobile Hotspot - Black (Sprint)

NETGEAR - Zing 4G LTE Mobile Hotspot - Black (Sprint)

Share wireless connectivity with multiple devices using this NETGEAR Zing NTGR771SMH mobile hotspot that features 4G LTE speed for fast, reliable perf...
Best Buy

$299.99

FREE Shipping
Samsung Sprint Galaxy S2 Epic Touch Black Phone Case Cover

Samsung Sprint Galaxy S2 Epic Touch Black Phone Case Cover

Made of durable surface coated with rubberized texture to increase grip - Stylish cover designed to fit perfectly and protect from scratches and other...
Cell Phone Cases

$7.49

FREE Shipping
Folding Wall Charger Phone Holder for LG Mach LS860 (Sprint)/(Boost Mobile), Pink

Folding Wall Charger Phone Holder for LG Mach LS860 (Sprint)/(Boost Mobile), Pink

Accidents happen, and it can be the worst when they involve your smartphone. This practical accessory keeps your phone off the desk or counter and awa...
www.CellularOutfitter.com

$2.99

+$5.99 shipping
Brand Nextel Sprint Motorola Clutch I465 Red Black Cellphone Cell Phone

Brand Nextel Sprint Motorola Clutch I465 Red Black Cellphone Cell Phone

THANK YOU FOR LOOKING! NEW Nextel Sprint Motorola Clutch i465 Red/Black Cellphone Design The i465 is (4.4 inches by 2.1 inches by 0.6 inch) a QWERTY p...
eBay

$100.00

+$15.00 shipping
LG Mach LS860 (Sprint) / (Boost Mobile) Screen Protector Film

LG Mach LS860 (Sprint) / (Boost Mobile) Screen Protector Film

High-quality, transparent film for the LG Mach LS860 (Sprint) / (Boost Mobile). Exceptionally clear. Virtually indestructible. Installs in seconds. Le...
www.CellularOutfitter.com

$1.99

+$5.99 shipping