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Do NOT deal with Newegg (Reply to this comment)
by royzail
I ordered a linksys range expander from Newegg. It arrived in three days but proved to be defective. An RMA was issued, the WRE45G was sent and recieved by Newegg. So far so good. Keeping in mind that their return/refund/exchange policy for this item is 30 days, I was not so pleased when it took seemingly ages to get a replacement back. They said they shipped it, but UPS didn't receive the new item for 4 days after that date. The result? I did not have the product for a total of 17 days out of the 30 day correction period. The problem? Newegg is not cooperative about extending the refund period! I was thinking of ordering a net book from them. Definately will not do business with them again.
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Jan 09 '09
9:20 am PST
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Top end service! (Reply to this comment)
by highwayrac3r
Consistently the best computer parts vendor I've ever bought from. I ordered the parts for my new rig at 9AM PST, by 3PM everything had been shipped and was sitting on my porch 2 days later. Bam.
Only had to RMA something once (got two bad Netgear GS108 switches), but that was smoooth as well, had a RMA number and shipping label the same day.
Very satisfied.
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Nov 19 '08
7:27 pm PST
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Sloooooowwwww (Reply to this comment)
by sparkie001
After ordering "in stock" items at newegg and a competitor using the same credit card and shipping info, the competitor has shipped AND DELIVERED the items and newegg hasn't even shipped the order yet! I ordered most items from newegg based on their reputation, and ordered something that they didn't have from the competitor. BIG MISTAKE! I should have ordered everything from the little guy! Like others have said, what's the point of overnight shipping if they are so slow to ship?
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Jan 03 '08
7:59 pm PST
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You hear so much... (Reply to this comment)
by ltrain
...about this site, I'm glad to get a good real life opinion of it. Great post!
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Dec 26 '07
8:42 pm PST
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Re: Worst experience I have ever had with an online company (Reply to this comment)
by kinggramps
I too had a major problem with NewEgg.com. Twice a ordered a new Nikon D80 body and twice they sent me a refurbished/reconditioned body. They claimed the first was a rare fluke and promised it wouldn't happen again if I reordered. Ooops! On both because of the dual errors they offered $25 reductions on my next two purchases. The problem is I'm now afraid to order anything further from them.
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Nov 26 '07
12:11 pm PST
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Worst experience I have ever had with an online company (Reply to this comment)
by leuthor
I would like to say how disappointed I was with dealing with www.newegg.com first off they screwed up my order and sent me the wrong thing, I was able to quickly get an RMA and they said they would overnight the correct item once the RMA was received. With tracking and delivery confirmation my item arrived and was signed for at newegg on the 15th of Jul, I call on the 18th to confirm they got the item and tell them how important it was that I get the new one asap, I call again on wednesday to check the status of the RMA, its still in the warehouse and hasn't been processed yet, I again tell them how I must have it by Friday the 22nd. I call on Friday the 22nd and it is still at the warehouse and hasn't been processed yet. late on the 22nd i get an email stating they have processed it and it will be 3-4 business days before its sent out. WOW whats the point of overnighting something if it takes you a week and a half to send it? All in all its the worst experience I have had with an online company and I have been shopping online for over 10 years, my suggestion is spring for the extra money and shop locally or go to some other online store because newegg is not a company that you can count on.
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Jul 22 '05
10:35 pm PDT
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Re: I Agree (Reply to this comment)
by ivplay
Thanks for the read and comment. Glad to see others are happy with their orders from Newegg.com!
IVplay
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Dec 20 '04
8:39 am PST
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I Agree (Reply to this comment)
by vplite
I buy everything I can from Newegg. Sometimes they charge a little more for an item, but the security of dealing with them in worth it. And if you buy multiple items, the break on shipping more than makes up for paying a bit more for a part.
They usually get orders to St. Louis in 3 days.
I notice they have a New Jersey facility now too.
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Dec 15 '04
2:43 pm PST
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Easy to Defraud (Reply to this comment)
by fourbama
I recently had an episode where someone used my credit card info and ordered a $250 gift certificate from an email address at Yahoo. They had the Gift "certificate" sent to another Yahoo email address.
In my opinion it is way too easy for the malicious criminal to take advantage of an emailed gift "certificate".
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Jul 29 '04
12:38 pm PDT
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We've been ordering (Reply to this comment)
by bops_mom
from Newegg.com for a few years now. Glad you're pleased with them, too. :)
Melissa
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May 31 '04
12:08 pm PDT
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Re: Nice Job (Reply to this comment)
by ivplay
Thanks for the rating and comment! I just placed another order for a case, HD and video card to create my Home Theater PC. Can't wait to get it running, and Newegg shipped it out on Sunday!
Json
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May 31 '04
6:52 am PDT
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Nice Job (Reply to this comment)
by artemis8
Great review. I've been very satisfied with my purchases from newegg.com too. Their prices are great and I've never had a problem with service.
Karyn
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May 30 '04
6:16 am PDT
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