Quick delivery, excellent customer service, will order again
Written: Jan 12 '04
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My experience with this merchant was good. The delivery speed was excellent. I had a problem with the order accuracy. They sent the incorrect quantity of the item I ordered. When I called customer service, they were very friendly and apologetic and quick to resolve the problem. There was a logical explanation for the problem, and they clearly explained what had happened. They quickly shipped the original quantity I had ordered, and let me keep the extras that had shipped earlier free of charge. Very hard to find good service like this these days! Although the transaction had a problem along the way, it was quickly resolved and I was highly satisfied with the way this merchant handled the problem.
Recommended:
Yes
What product did you purchase or try to purchase? batteries
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