Small print imperfections degrade photo print quality
Written: Jan 13 '04 (Updated Jan 13 '04)
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Pros: Fast, quiet, great print quality with HP Premium plus paper
Cons: Noticeable marks on prints caused by rollers in paper path
The Bottom Line: I would not purchase or recommend this printer until they change or improve the paper path and get rid of the marks left by the 'star wheel'.
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| mrhodes2's Full Review: Hewlett Packard PhotoSmart 7960 Thermal Inkjet Pri... |
Purchased an HP7960 thanksgiving weekend, 2003. I was excited about the new photo B&W cartridge.
Print quality is great with one exception. There are what looks like little perforations in prints running lengthwise on the photo from the printer. These are most noticeable when printing photos with significant dark or black backgrounds. I noticed this when printing night shots of the San Francisco skyline and Golden Gate Bridge.
I worked with HP support and they sent new cartridges to try and after no success I decided to look more closely at the paper path of the printer. Sure enough as the paper exits you'll see little 'star wheels' (which is what HP calls them) to feed the paper out. After speaking with my third HP tech person they sort of admitted that this is a known problem with no real solution. Her solution was to send my some free photo premium plus paper (that was nice). According to her the premium plus does not exhibit this problem. I was using HP premium photo paper, not the plus. This is nice for HP in that only the most expensive paper works well with the printer. Bad for mr (or mrs) customer because this is very expensive paper.
Because of the design flaw I would strongly recommend against this printer until you hear of a solution from HP other than purchasing the highest quality paper for all prints. You will not see these marks printing on plain paper.
This is the first time I have been disappointed with an HP product. I've owned 4 or 5 other HP printers. Upgrades were usually done because I wanted higher quality and faster prints.
Recommended:
No
Amount Paid (US$): 270
Operating System: Windows
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Epinions.com ID:
mrhodes2
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Reviews written: 2
Trusted by: 0 members
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