They don't support their DV port
Written: Jan 22 '04 (Updated Jan 24 '04)
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Pros: Great form factor
Cons: Terrible support!! They do not support all the accessories that come with the camera!
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| jthillam's Full Review: Sharp Viewcam VL-Z7U Mini DV Digital Camcorder |
Read Follow up below
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Just recently, I tried plugging my camcorder into my computer via fire wire to stream the video, and burn it onto a DVD. However, it didn't work. I know its not a computer problem as I have tested it on multiple Windows XP systems, which carry the drivers out of the box. I tested my fire wire cable and it is working fine. That leaves me with the Camcorder.
I have called Sharp support and all I get is that Sharp doesn't support their DV port.... which I find VERY odd as it is part of the camcorder!
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I finally got Sharp to admit that the camera does come with a dv slot and firewire cable. But they still will not support the product. DO NOT BUY THIS CAMERA! They will not support their video out for burning onto DVD!!! Here is Sharps response to my email.
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Thank you for contacting Sharp Electronics Corporation.
You are able to transfer video, but we do not support it. There isn't any other additional information besides what we have provided that we can give you.
We appreciate the opportunity to provide you with this information.
Recommended:
No
Amount Paid (US$): 450 Recommended for: Home and Families - Keep Memories of Family Vacations
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Epinions.com ID: jthillam
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Reviews written: 2
Trusted by: 0 members
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