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Lamps Plus

Lamps Plus
Overall service rating:  Store Rating: 4.5
Reviewed by 3066 customers
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Review Summary About the Author

Worst experience I have ever had with a mail order company, bar none.

Written: Feb 01 '04

Store Rating: 1.0

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Full Review
Absolutely the worst experience I have ever had with a mail order or web company, bar none. I ordered a lamp base and the shade which their website listed as being the compatible shade for the base. The shade arrived in about two weeks, the lamp base not until another four weeks later. The shade was an Uno type and the lamp required a spider type. I called customer service and was told that they would email me a prepaid return label within two days. Six days later I got the email, but the label was "Inaccessible". I am fed up and at this point will just keep the $14.99 shade and look for a lamp which it fits. But not from Lamps Plus!

Recommended:
No

What product did you purchase or try to purchase? walnut lamp base and shade
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Epinions.com ID:
weirddudette
Reviews written: 1
Trusted by: 0 members

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