American Eagle Outfitters is a first class store - quality clothes, great sales & service!
Feb 3, 2004 (Updated Apr 14, 2004)
|Ease of Ordering:
American Eagle Outfitters sells clothing with a style comparable to Abercrombie & Fitch. They sell casual, trendy teen clothing that isnt too revealing. Their target demographics are ages 15-25.
The website for American Eagle Outfitters online store is very easy to navigate. The pages upload quickly, even with dial-up service!
From the homepage top tabs, you can access Mens, Womens, Shoes, Clearance, Shop by Size, Wish List, and Shopping Bag. On the bottom of the page, you can search by keyword or style #. You can also access Help, My AE, AE Clear Card, AE Gift Card, Size Chart, Track Orders, Store Locator and About AE.
In the mens section, the clothing is broken down by Graphic Ts, Jeans, Hoodies, Shirts, Ts and Polos, Pants and Shorts, Hats, AE Athletics, Jewelry & Sunglasses, Belts & Bags, Fragrance, Underwear, Shoes, and Clearance.
In the womens section, the clothing is broken down by Sweaters, Outerwear, Pants & Shorts, Hoodies, Jeans, Graphic Ts, Ts and Polos, Shirts, Swim, Skirts, Belts & Bags, Hats, Jewelry, Scent & Color, Underwear, Shoes, and Clearance.
You have three different shipping options when purchasing items from American Eagle Outfitters Online Store:
Standard - 3-10 days - $5-$50
FedEx 2 Day - $10-$100
FedEx Overnight - $15-$200
The ranges are based on the total dollar amount of your purchase.
American Eagle Outfitters ships to APO/FPO military addresses, and to US territories.
American Eagle Outfitters also ships to Canada, using Canada Post. The cost of shipping to Canada ranges from $10-$55, based on the total amount of purchase.
CUSTOMER SERVICE AND ORDERING INFORMATION
There are more sizes available online than in the brick & mortar stores for American Eagle Outfitters. Online for women, they offer sizes XS (0-2) through XXL (16-18). For men, they offer sizes XS through XXXL.
Approximate price ranges for clothing:
T-Shirts - $15-$20
Jeans - $30-$45
Hoodies - $40
Shoes - $20-$40
The prices are often significantly lower in the Clearance section.
You have several different payment options when ordering from American Eagle Outfitters online store Visa, Mastercard, American Express, Discover, AE gift cards, or the AE Clear Card (AEs private label credit card).
American Eagle Outfitters online store offers hassle-free returns. The great part is that you can return to an actual store, you dont have to mail it back! This can be a great convenience.
If you join their mailing list, they will occasionally email you with promotional discount codes to allow you to save even more money on their site!
They offer gift wrapping for $5 per item.
You have the option of either ordering online, or by calling their Customer Service line 24 hrs/7 days) at 888-232-4535.
American Eagle Outfitters
307 Thorn Hill Dr.
Warrendale PA 15086
American Eagle Outfitters has been one of my favorite clothing brands for the past 6 years. The brick & mortar stores have finally made their way to San Diego, but prior to that, ordering online was pretty much my only option. I have made at least half a dozen separate orders from this online store. My orders have always arrived in a very timely manner. The clothing is packaged nicely, with very little (if any!) wrinkling. Only one have I had a problem with my order, and that wasnt their fault. One of the shirts that I ordered was a tad too small. I decided to wait until I had an opportunity to return it to an actual brick & mortar store, as opposed to mailing it back. It was at least 2 months (I dont remember exactly how long) before I returned the shirt to the store, and they didnt even ask any questions! I have always been pleased with the online store for American Eagle Outfitters.
I definitely recommend American Eagle Outfitters online store. The site is easy to navigate. They have a large variety of clothing available (within their particular niche). Particularly if you watch the sales, the clothing is reasonably priced. They ship quickly and for a low cost. What more can you ask for?
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