Worst of the worst - BEWARE
Written: Mar 16 '04
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BEWARE! Please do not do business with these people. The only way we can bring honesty and integrity back to online shopping is by stopping scammers like this company.
I purchased a plasma online on the 6th and was asked to call to "confirm" my order on the 7th which I did. The salesman told me it "was just out of stock" and it would ship the next week when a new shipment came in. Now I know this was just a scam to have more time to draw money out of me. Later in the week I noticed the price had dropped so I called and asked if I could have the lower price since my order hadn't shipped yet. They said yes, they would honor the lower price and I would receive credit on my credit card. I called today (the 16th) to see what the status was. I was told I never confirmed the order and had to do it again. (I now know that their term "confirmation" really means "scam time"). Anyways, they re-rang my order and it came out to about $250 more than my original order even though the price had dropped $100. I asked why and they said they had to charge me for insurance (about $250). I said no, they hadn't mentioned that on the website, the email they sent me confirming the total cost OR during the first "confirmation" phone call. I said I wouldn't pay it and asked for the owner or the manager. He said the owner was "Tony M____" and he wasn't in. The "manager" came on the line and said I had to pay the mandatory "insurance" rate. I said no and that I wanted to cancel the order. He said no, "you can't cancel the order". I asked to speak to the owner again and he said he wasn't it. After arguing about me cancel the order, the "manager" said the owner had just stepped in. The "owner" said "ok, we won't charge you the insurance but we can't ship it for a month". "We'll just charge you the original amount". I said ok, but I had already been told I could have today's lower price. He said "No, once you order, the price is set". I just said I wanted to cancel the order, no more hassles. He said no, I couldn't cancel it. We argued about that. He then said, "Ok, I'll cancel your order if you won't get me in trouble with the boss". (LIED TO ME ALL THIS TIME AND MISREPRESENTED HIS IDENTITY AS HE HAD SAID HE WAS THE OWNER). I said I couldn't guarantee that. He said, "why should I cancel your order then if you're just going to get me in trouble?" I just hung up as there was no talking logical to these guys. I could have just lied and said I wouldn't say a word, but I don't do that. Lying is wrong in case this generation has forgot.
Recommended:
No
What product did you purchase or try to purchase? Panasonic 42" plasma 6uy
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Epinions.com ID:
cratica
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Reviews written: 1
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