Great deal, fast shipping, expect a sales call, unclear business identity
Written: Mar 18 '04
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I bought a Sony DCR-TRV19 camcorder from DigitalMegaStore.com two weeks ago. Overall I was happy with the process.
Sony lists the camcorder for $600. They had it for $380. I opted for 2-day Fedex shipping at $30, for a net of $420. There was no sales tax.
I ordered online on a Sunday afternoon. I received a "confirm your order" call on Monday afternoon, in which a salesman tried to convince me to buy a $100 accessory kit. He didn't pressure me when I said no. (I was expecting the call based on other reviews I had read.)
The camcorder shipped on Tuesday night and arrived Thursday. It was in an unopened Sony box and contained all parts. It works perfectly.
I suspect DigitalMegaStore makes its money on accessory sales (hence the call) and shipping. That's fine with me.
Though I was happy with my experience, I think DigitalMegaStore is doing something deceptive with their identity. I was playing with some URLs on their web site and discovered that the site name/branding oscillates between:
dbuys.com
ibuydigital.com
centraldigital.com
digitalmegastore.com
ibuyplasma.com
united-direct.com (defunct?)
priceitwholesale.com (defunct?)
realdealshop.com (defunct?)
roadrunnerdigital.com (defunct?)
All these web sites list their physical address as Brooklyn, New York. Also, my order was shipped not from the listed address of digitalmegastore.com, but the address listed for ibuydigital.com. I think these are all the same people, appearing as many different companies.
This is somewhat deceptive, because it will artificially elevate their ranking on epinions. All stores have good days and bad days. If you spread your reviews over multiple "companies" you will end up with some identities rated higher than others. Thus, digitalmegastore.com might be highly ranked this week, even though the average experience isn't so good.
In the long run, this will average out, but it seemed a little odd to me.
Recommended:
Yes
What product did you purchase or try to purchase? Sony DCR-TRV19 camcorder
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Epinions.com ID:
JamesCookMD
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Member: James Cook
Location: San Jose, CA
Reviews written: 4
Trusted by: 8 members
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