A+ Savings and Customer Service
Written: Mar 26 '04
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When I first called Americas Vacation Center and spoke to on of their customer service agents, they told me that all available vacation planners were busy, but would call me back. I received a call within 10 mins to my surprise. I had initially called about a cheap 3 day caribbean cruise where I wanted nothing but the minimum inside cabin, but ended up taking a longer day 7 day cruise with a balcony thanks to Diedra! Not only was the price of the cruise a steal, the service that she gave and knowledge that Diedra had about the cruise line and the destination were outstanding.
I checked on the other 'pure' online sites and just wasn't completely comfortable with booking online, which is why I decided to call Americas Vacation Center. After talking to Diedra, I was booked and immediately sent an email confirmation that broke down the price of the cruise, the savings that I received by booking through them, the itinerary and more. After we got back, Diedra actually called and asked how the cruise went - I'm not sure if they are forced to make the call, or if she just remembered, but at any rate, I was pleasantly surprised!
Overall satisfaction with both Diedra and Americas Vacation Center is an A+. I take about 3 cruises a year, and from now on, they will all be with Americas Vacation Center.
Recommended:
Yes
What product did you purchase or try to purchase? 7 Day Caribbean Cruise
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Epinions.com ID:
ettevroc
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Reviews written: 1
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