~~~THE ESTEE LAUDER ONLINE STORE~~~IDEALIST, PERFECTIONIST, BEYOND PARADISE, AND MORE!!
Written: Apr 05 '04 (Updated Nov 20 '05)

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Because I was getting low on my current bottle of my Estee Lauder Clear Difference Oil Control Hydrator, I initially went online to gloss.com as that's where I normally purchase many of my department store brand Beauty items. Only they were sold out, so I decided to order it from the Estee Lauder Online Store instead as I had ordered from them in the past with no problems. And as luck would have it, they were offering free standard shipping and a free sample with each order (hurry as I'm sure this offer won't last!). But to my dismay, my favorite Clear Difference Oil Control Hydrator was sold out here as well (I sure hope this doesn't mean it is being discontinued!!), so I decided to purchase their Estee Lauder Daywear Plus Multi Protection Anti-Oxidant Lotion SPF 15 for Oily Skin instead even though it's more expensive than my normal choice since I NEEDED a good moisturizer to replace my almost empty bottle. Read on to find out more about purchasing similar high quality Beauty care products without having to step foot inside your local mall.
~~~The Online Store~~~
Purchase just about any beauty care product at the Estee Lauder Online Store that you would at their counter in your favorite mall department store. This is a convenient way to pick up favorite staples without having to drive across town every time you run out of moisturizer! The website is attractively laid out and is very easy to navigate, with separate categories listed to help make your online shopping experience simple and enjoyable: Home, What's Hot, Skincare, Makeup, Fragrance, Gifts, and Best Sellers. Try the new Estee Lauder Beyond Paradise fragrance (which is to DIE for, BTW!) or many of their other popular perfumes. Or pick up cleansers, moisturizers, and/or make-up specifically designed for your own special skin type (dry, normal/combo, or oily). They are only required to charge sales tax to residents of New York and Kentucky only at present, so shopping online at this Estee Lauder Online Store when they are offering free standard shipping is definitely the way to go when saving both time and money is desired.
~~~Ease of Ordering~~~
Choosing what I wanted to order was easy when shopping at this Estee Lauder Online Store. I placed my Daywear Plus Multi Protection Anti-Oxidant Lotion SPF 15 for Oily Skin (a 1.7 ounce green bottle sells for a whopping $37.50, which is a good $8 more than the Clear Difference usually sells for) into my virtual shopping cart and proceeded to checkout. Payment options accepted include Visa, Mastercard, Discover. and American Express only, so no personal checks are accepted. Once you've taken a few moments to create an account (your billing name and address must match that of the credit card used for payment for security purposes), they save this information to make future purchases much less complicated. They also keep a record of your past purchases on file, so you can always pull this up and reorder what you need quickly and efficiently. Once my order was placed (on a Saturday evening), I received an automated confirmation email including my order number shortly afterward and then another one the very next day when my package actually shipped. They state at the Estee Lauder Online Store website that most orders are processed and/or shipped within 24 hours of receipt, and this certainly happened with mine, even though it was a weekend! I was very impressed with the fast shipping I received, even though I didn't pay extra for this service.
~~~Shipping & Customer Service~~~
When the current free standard shipping offer expires at the Estee Lauder Online Store, be prepared to pay anywhere from $5 to $10 for standard shipping charges, depending on the total amount of your order (2nd Day Shipping and Overnight Shipping are, of course, extra, so see their website for details). Returns and exchanges are accepted as necessary (minus shipping charges), yet my order was correct so I've not had experience with this aspect of customer service. For a $3 charge, they will also gift wrap any items and include a card with personal message, which would be great for Mother's Day coming up! My package arrived on a Tuesday via UPS just three days after ordering (including Sunday!), so they definitely beat their promise of 5 to 7 days for standard shipping delivery (although I'm sure living near their warehouse based in Kentucky helped!). My product was wrapped up neatly in tissue paper and a free sample of three different skin care products also came included at no extra charge (I LOVE freebies). I signed up to receive free email messages at the website regarding future product promotions as I'll definitely be ordering from this Estee Lauder Online Store again.
~~~Overall Recommendation~~~
If you already use any Estee Lauder skin care items, make-up, or fragrances, reordering your favorite products is SO easy when shopping at the Estee Lauder Online Store. Since most of their beauty care products don't come cheap, try out new products at the counters but get the tried and true ones here when you'd rather stay at home verses fighting the mall traffic. For when you add free shipping to no sales tax for 48 out of the 50 states, saving both time and money is the end result. So browse this specialty site today and find your favorites. It may be awhile before they advertise free standard shipping (as well as a free sample!) with every order again, so take advantage and stock up at the Estee Lauder Online Store NOW before this offer expires. I know I'm going to! Good luck and happy online shopping :-)
***Begin shopping now by copying and pasting the following URL into your computer's web browser:
http://www.esteelauder.com
***Customer Service, write or call:
Estée Lauder Online
7601 Trade Port Drive
Louisville, KY 40258
1-877-311-3883
***Other Estee Lauder products that may be of interest:
Estee Lauder Idealist Skin Refinisher
Estee Lauder Perfectionist
Estee Lauder Idealist Micro-D
Recommended:
Yes
What product did you purchase or try to purchase? Daywear Plus Lotion for Oily Skin
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