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Music123 Online Store
Overall store rating:  Store Rating: 4.0
Reviewed by 1062 customers
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Review Summary About the Author

Willing to make up for their mistake

Written: Apr 29 '04

Store Rating: 4.0

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Full Review
I recently ordered a discounted (open box) digital piano from Music123.

A day or two after I placed the order, I received an e-mail notification that the item ordered was out of stock and was on order with the vendor. I wrote back to ask how an open-box item could be on back-order. The next day I received a message informing me that another customer had ordered the same item just before I did and that there was no open-box item to sell to me. Music123 would, however, sell me a new digital piano at the open-box price.

As you might expect, I was quite pleased with this and they earned my trust by making up for their inventory error. I received the item as promised and in pristine condition.



Recommended:
Yes

What product did you purchase or try to purchase? Yamaha P120 Digital Piano
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Epinions.com ID:
tottorbs
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