ZipZoomFly.com: My experiences
Jun 20, 2004 (Updated Jun 20, 2004)
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What is ZipZoomFly.com?
ZipZoomFly.com is a computer/electronics store at which you can pretty much anything. Founded in 1998 and formerly known as Googlegear.com, the site has changed their name and focus recently. They have focused in on their core business, which is computers, PDAs and digital cameras, and let the other online etailers handle the other stuff that they used to vend. I compare this closest to Newegg.com, one of my favorite website retailers around. I have been using Newegg.com for quite some time for computer equipment purchases, and recently noted that ZipZoomFly.com was rated highly in this area as well. I have been comparing the pricing back and forth between the two for quite some time, and finally took the plunge and ordered something from their website. Would ZipZoomFly.com become one of my favorites, taking sales from Newegg.com? Read on
ZipZoomFly.com has a very nice layout with a main page that is easy on the eyes due to the mostly white background. As with most websites, ZipZoomFly has tabs along the top of the page that will take you to a second page which is more centered on what you may be looking for. The choices available are:
Also present is the drilldown menu along the left-hand side of the homepage with several more specific selections within the main categories. For instance, under the Hardware heading you can choose CPUs, Hard Drives, and Video Cards. Selection of one of these items will take you to yet another page with featured items and more selections for drilling down to exactly what you want.
The majority of the Homepage is taken up with deals and featured items, similar to most electronics/computer stores. Today there were adds for processors, MP3 players, motherboards and graphics cards.
One other item of note on the website is the Opened Box/Rebate Center. You can purchase items that are previously opened and find and track items that are or have recently been available under a rebate. Nice touch for a website to add this utility for their customers
Recent ordering experiences
With the purchase of my new HTPC, I needed to purchase a license for Microsoft Windows XP Home. I had installed Windows from my Home PC disk, as I forgot to buy a copy when I purchased the rest of the parts I needed, so therefore only had 30 days in which to buy a copy. I checked Newegg and ZipZoomFly.com pricing, and ZipZoomFly had the OEM version on sale for $88.50 at the time, a few bucks cheaper than Newegg. Why not, I figured?
Finding the OS on the site was simple. I went to the homepage, selected Operating Systems under the Software category along the left side of the screen and in the following window chose the Windows XP OEM version and sent it to My Cart. There were quantity discounts on the software, but I didnt need that as I only needed the one copy. From the cart you can discover what the shipping/handling fee will be by entering in your Zip Code and selecting the Calculate Shipping button.
Shipping and Handling
For this order, ZipZoomFly.com was running a special with free S & H utilizing UPS 2nd day service. The available fees ranged from the free UPS 2 day shipping to $22.50 for FedEx overnight. One nice thing about ZipZoomFly.com, you can choose from either FedEx or UPS. I would normally choose FedEx Super Saver, as that comes free with most orders at Newegg.com and gets to my house in 2 days for the most part. However, in this case the UPS 2 day service was free, so I couldnt pass it up.
There is no handling fee, such as that charged by eCOST.com. I always thought that a handling fee should just be built into the price, as there is no way out of them; they are an extension on the price, in all reality. The fact that ZipZoomFly.com does not charge one was a nice surprise, indeed.
As I had never ordered from ZipZoomFly.com before, the site did not have any of my information stored on their server. I went through the process of filling in the billing address, clicked on the box that states that the shipping address is the same as billing address, and then proceeded to filling in the billing information.
ZipZoomFly.com uses a 128-bit encryption process on your information, and therefore anything sent to the site should be safe from prying eyes. The server should be relatively safe, but a debacle such as Egghead.coms loss of millions of cards due to hacking is always possible. For ZipZoomFly.com I dont remember being asked if I wanted to store the information for later use, but in any case it was there when I went back later
One nice security feature that some sites are going to is asking you for the CVV2 value. This is a 3 or 4 digit number found on the back of your card that is not stored on the server. Thus, if someone were to have hacked your password but did not have your card in hand, they would not be able to place an order without the card. Additionally, the page requests the phone number displayed on the back of the card. This is added protection that someone will not be able to place fraudulent orders from your account.
After I placed the order, I received an email within 15 minutes letting me know that the order had been placed. Typical for a website of this nature. As I placed the order on a Saturday, the order did not ship out until Monday. Two days later and the order was at my front door, ready for use!
The packaging was a new cardboard box with plastic peanuts to keep the contents from banging around. The box was well taped, and there was no damage to the goods. The CD was exactly what I expected, an OEM copy of Microsoft Windows XP Home, still in the shrink wrap and registerable. You cant ask for much more than that.
The Final Word
ZipZoomFly.com is a well laid-out and well stocked website for the computer and electronics enthusiast. There are many specials available on the site, and the shipping and handling is reasonable, with free promotions running several times a year. The restocking fee and RMA process is comparable to anywhere else, and you must read through and click acceptance of the terms before ordering. (Please dont whine about it in a review, as you DID see it prior to ordering!) With this order and the browsing I did around the site subsequently, this has become my second favorite website for at-cost computer hardware and software. If I want rebated items, I will still check BestBuy.com, CompUSA.com and CircuitCity.com. For full price, I will go to whichever is cheaper, Newegg.com or ZipZoomFly.com. I have really enjoyed my purchase at ZipZoomFly.com, and would recommend it for your shopping experience.
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I hope this review helps you, and please leave me feedback ratings or comments!
What product did you purchase or try to purchase? Windows XP Home OEM
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