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Home > Home and Garden > Vacuums > Fantom Twister Upright Vacuum

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Fantom Twister is a flawed design

Written: Aug 12 '04

Product Rating: Product Rating: 1.0
Ease of Use:  
Durability:  
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Style:  
Pros: When it works it works great.

Cons: Flawed design, possible fire hazard.
mcombe's Full Review: Fantom Twister Upright Vacuum
After we had our Fantom Twister for about 6 months it started cutting in and out while vacuuming. I took the vacuum apart and found the there was arcing in the electrical connector between the upright unit and the base. I applied some di-electric grease to suppress the arcing but that only lasted a few weeks. The connector has now burned through. Fantom's warranty policy requires you to ship the unit to them at your expense and include a check for $19.99 to cover return shipping. I can understand paying shipping to them but to have to pay return shipping is horrible. Due to the flawed design and poor warranty I would recommend not buying this Fantom Product.

Recommended:
No

Amount Paid (US$): 79.99
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mcombe
Reviews written: 1
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