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Zappos.com

Zappos.com
Overall store rating:  Store Rating: 5.0
Reviewed by 18526 customers
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Review Summary About the Author

Great service, great shoes

Written: Aug 12 '04

Store Rating: 5.0

Ease of Ordering:  
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Full Review
I have purchased shoes and boots from Zappos many times and recommend them highly. The shoes are great as is the selection, especially if you are like me and wear a size that is difficult to find in retails stores. Customer services has always been fantastic. I have had to send two orders back (one my fault, one not) and both have been replaced quickly and without problems.

As for the fit of the shoes being off, as one person wrote,that is what the return policy is for. Just like with clothing, different brands fit differently. Like I said, I have never had a problem with returns or exchanges. They have very clear return instructions that are easy to follow and you can print the mailing labels directly from your computer if you want, which makes the process even easier. Zappos is my favorite online shoe store, and well worth a visit if you are looking to buy some new footwear.

Recommended:
Yes

What product did you purchase or try to purchase? Propet walking shoes and Dr. Martens boots
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Epinions.com ID:
alecks_29
Reviews written: 3
Trusted by: 0 members

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