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General Reviews of T-Mobile Customer Service

General Reviews of T-Mobile Customer Service
Overall Rating: Product Rating: 2.0

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T-Mobile CS sucks even more than their phone service

Written: Aug 19 '04

Product Rating: Product Rating: 1.0
Local Coverage:  
Plan Flexibility:  
Customer Service:  
Pros: Roaming in Europe at $5/min + tax!

Cons: Poor CS. Overcharging! Poor coverage + no analog roam. GSM technology sucks!
vikbee's Full Review: General Reviews of T-Mobile Customer Service
GSM technology they use sucks! Whenever the signal is low (happens very often with their poor coverage, and always low in the buildings) all you hear is unrecognizable chunks of the voice! No analog roaming. Roaming itself is an issue.
Each time roaming in Europe they charge for calls never made and voice messages never received. And those roaming charges often exceed $5/min! Customer service is waist of your time! They never accept responsibility and have never refunded me a penny. Always say that those roaming is beyond their control.

Recommended:
No

Amount Paid (US$): 92
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Epinions.com ID:
vikbee
Reviews written: 12
Trusted by: 0 members

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