HomeElectronicsCellular Phone ServiceGeneral Reviews of Verizon Customer Service
Opinion Summary
Verizon Wireless in Boston and Eastern Massachusetts
by jps246 | Aug 25 '04
Pros: You'll find some level of coverage almost anywhere you go
Cons: spotty service in some areas, customer service has something to be desired

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OVERALL RATING
Product Rating: 3.0



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Comments on Verizon Wireless in Boston and Eastern Massachusetts" (5 total)  
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Date Written
Re: Do you still have Verizon? (Reply to this comment)
by jps246, jps246 is an Advisor on Epinions in Electronics
I had it through the winter of 2008 and then switched to AT&T mostly because I got a better deal and my partner was using a ton of minutes so the rollover thing was attractive. I really didn't have any complaints with Verizon the entire time - I always had good phone service and the phone really worked just about anywhere I went in New England and the rest of the country (throughout the southwest and over in Hawaii).

Having had AT&T for a bit now, I imagine that when the plan expires, I'll probably go back to Verizon. I think they have better coverage, especially in the northern parts of New England, even though you have to pay a bit more for it.

Jeff
Apr 11 '09
8:14 am PDT

Do you still have Verizon? (Reply to this comment)
by lydiajen
I know this review was written a while ago so I was curious if you still have Verizon Wireless. I live in the Boston Area so you're review was particularly useful.

I already have Verizon phone and DSL so I would save money if I switch over from AT&T (formerly Cingular).
Dec 20 '07
11:01 am PST

The worst DSL I've ever used (Reply to this comment)
by mel7426
I came from London where BT was dominant and THAT was terrible service. But when I installed DSL from Verizon I realized what the worst service really is. I live near Boston and work from home, so am totally dependent upon my email and ISP. Verizon is slow, buggy and goes down continually. I'm switching to Comcast. We'll see if that's any better.
Oct 05 '04
7:42 am PDT

... (Reply to this comment)
by kjell1979
I have never heard of a wireless company that has good customer service. My Cingular CS is the worst CS I have ever experienced by a long shot.
Sep 03 '04
6:25 am PDT

Great review! (Reply to this comment)
by cubmomma

Can you hear me now? Good! I've known several people with this plan that are relatively happy with it. Nice job!
~~Sherri
Aug 25 '04
10:16 am PDT