Get More? What? Bad Service- Dropped Calls
Written: Sep 12 '04
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Pros: Supports Catherine Zeta-Jones lifestyle. Fun commercials.
Cons: Everything about this poor excuse for a company.
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| soloart98's Full Review: General Reviews of T-Mobile Customer Service |
I will spare you the details of the hundreds of calls I never got, the dozens of wrong number calls I got and when I was in sparsely populated areas like Hollywood, Pasadena, Westwood, Beverly Hills, and Downtown Los Angeles I wasn't able to get any reception at all. All my friends or associates were busy talking away on Verizon or Sprint and poor me - no phone that worked. It happened almost all the time. In fact it was so bad I was actually SURPRISED when I did get a strong signal.
I HAD to move to Verizon to save my business and to be assured i could reach friends and family in an emergency.
Do yourself a favor - Stay away from T-Mobile. You'll Get More alright. More pain in the butt, more headaches, more non-existent customer service.
I'm actually so unhappy with them I'm refusing to pay the early contract fee and I'm reporting them to California Utilities Commission. I'm sure there will be a class action suit in the near future as well. Count me in.
Recommended:
No
Amount Paid (US$): 500
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Epinions.com ID: soloart98
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Reviews written: 8
Trusted by: 0 members
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