Good experience until the rebate didn't come...
Written: Oct 08 '04
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Shopping at office depot is normally a pleasure, good selection, fair price, and good customer service. However I will not be shopping at this store again.... The problem began 12 weeks after shipping rebate forms, and requests to expressgroup, office depots rebate center. I sent 4 as requested, and made copies of everything, I double checked the addresses, and envelopes for completness, and then sent them. I received 3 of the rebates within 12 weeks, however the $110 rebate from office depot, never came. Calling the rebate center required great restraint, as the person on the other end of the phone, laughed, and said "we don't have it, what do you want me to do?" I now have to resend the info, and try again, and wait 6-8 more weeks for money. I might shop at the depot again, but will NEVER buy anything from them that requires a rebate....
Recommended:
No
What product did you purchase or try to purchase? Emachine package computer
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About the Author
Member: Mike Eckhardt
Location: Tallahassee Fl
Reviews written: 11
Trusted by: 3 members
About Me: Work as a Veterans employment rep, state of Florida.
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