Horrible!
Written: Oct 21 '04
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I ordered a book wanting a specific paperback version. TextbookX showed a picture of the paperback cover that I wanted but when I received the actual product, the book had a different cover from what was advertised on their website. I emailed text support asking for a full refund including my shipping charges and received an email from them agreeing to my request. It has been a month and I haven't gotten a full refund. Instead, I got a partial refund that doesn't even cover the book price, let alone the shipping charges. They never respond to emails and simply ignore my requests for a refund. I should be charging them interest! I will never shop there again. They offer very poor customer service.
Recommended:
No
What product did you purchase or try to purchase? Dan Brown''s Angels and Demons with the original red paperback cover
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About the Author
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