Great product until you have a problem with it.
Written: Oct 28 '04
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Pros: Small, light, Chinese character support
Cons: Customer Service!, Flimsy USB cover
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| z-factor's Full Review: Mpio FL100 (128MB) MP3 Player |
I bought this for my wife last Christmas and she loved everything about it. One big problem. It stopped working ten months later. Once that happens you'll find out, like I have, that their customer service is somewhere between poor to non-existent. After finally getting a hold of someone, they're telling me that the warranty period is 120 days. This is not what my user manual says! Nobody in their right mind should buy a product from a company with a 120 day warranty anyway, especially when it used to be a year. This tells me that they don't believe in the reliability of their product anymore.
Recommended:
No
Amount Paid (US$): 160 Recommended for: Beginners - Easy Enough for Tech Newbies
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Epinions.com ID: z-factor
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Reviews written: 1
Trusted by: 0 members
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