Only $300.00 to get rid of it? Get my checkbook!
Written: Nov 20 '04
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Pros: Only $300.00 to wipe them off the bottom of my shoe.
Cons: 15 words are not enough to do this entry proper justice.
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| tex-x's Full Review: General Reviews of Cingular Wireless Customer Serv... |
We had one of the 2 phone plans, with all the standard features that all the wireless companies seem to lump together these days.
Without a long detailed write up I'll just give a quick summary:
- Over billing
- "Yes we agree you got over billed, no we can't fix it" statements from customer dis-service reps (I swear one of them actually said "Thank You, Drive Through" during one of the calls).
- Dropped calls.
- MORE dropped calls
- In case I didn't mention it DROPPED CALLS.
- Lies (Particularly about the billing problems).
- More lies.
I finally had enough and paid the $300.00 early termination fee after 1 year of so called service.
We had this plan in 2 different states and even in large metro areas (about 900 miles apart) we got the same results.
Recommended:
No
Amount Paid (US$): 2100.00
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Epinions.com ID: tex-x
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Reviews written: 10
Trusted by: 0 members
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