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Asus Motherboards Good and Bad ?

Jun 20 '01

The Bottom Line You may have better luck with Asus products than we did, and I consider you lucky if you did.

At first I thought I bought a great motherboard from
Asus. It lasted only 11 months despite the 3 year warranty
stated. I paid almost a hundred extra bucks for it.

It finally quit on me before the year was up. Since then
Asus and its reseller, has given
us the runaround for 5 months now. Our Asus motherboard
has vanished and a much cheaper one installed in its
place. We were told that the board was faulty,
and was conveniently placed in a situation
of the reseller vs Asus dispute.

I think for a corporation such as Asus, making the most
expensive motherboards out there, not to support its
product or warranty is fraudulent, at least in our case.

They dont want to talk to you, answer your emails.
They place you in a contest of the resellers (vars) vs Asus. And they do this
to make it more difficult for you to obtain warranty service
that they offer you. We have waited for 5 months now
for our motherboard. If you think that is acceptable
then Asus is for you. But keep in mind that we havent
even gotten it yet. If that is acceptable then Asus is
for you. If you want to spend hours on the phone
listening to music with no warm body at the other end, then
Asus is for you.

As for us, we are pursuing a lawsuit against Asus and the
Var for failing to provide warranty work and consumer
fraud. Dont be duped into believing that the most expensive
is always the best, and dont believe that you are paying
for promises of a great warranty, only to appear to be broken when time comes for them to act. This is true
at least in our case.

Im still waiting for Asus to respond to our situation,
maybe it will come before the next generation of CPU's
and motherboards come out.

If Asus reads this opinion, our situation is fully
documented. If Asus reads this I hope you remedy the
situation ASAP. Maybe then I can write something
good about your corporation and its VARS.

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