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HSN.com -- Home Shopping Network Online Store

HSN.com -- Home Shopping Network Online Store
Overall service rating:  Store Rating: 4.5
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Review Summary About the Author

Bait and Switch

Written: Feb 12 '05

Store Rating: 1.0
Full Review
ordered Perlier Olive Oil Autoship program on Nov 15, 2004. This program guaranteed that I would be shipped the product for a guaranteed price of $29.85 at a customer selected interval as long as I was in the program. Today (2/12/05), I received an email from HSN that they had canceled my autoship without my permission. I called customer service and talked to a manager, Jennifer. I was told that they had canceled my order and could not tell me if they had canceled any one else. I was just want my product at $29.85. They said in January that the Olive Oil line was the second highest selling product line for Perlier on HSN. The product is available. I guess they just don't want to honor that good of a price. That is deceiving the customer.


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dogmomma
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