NEVER ORDER THOMPSON CIGARS!
Written: Feb 25 '05
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I have always ordered through Cigar5packs in Reno, great service. I thought I would try Thompson, they sent the wrong order and I was charged shipping to return it. I got a call promising that would not happen again if I joined their club. I gave them another chance, 2 orders were ok and then the next went back ordered. They sent me two lighters I did not order, then the back order came, wrong cigars. I would be charged shipping to return them. I called customer service and the rep was rude. NEVER AGAIN! I then called Cigars5pack, made an order, free shipping and had what I wanted in 3 days. How Thompson stays in business I will never know!
Recommended:
No
What product did you purchase or try to purchase? cigars
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